Stephanie Zempoalteca
Brooklyn,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Staffing Coordinator
Royal
03.2023 - 03.2024
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally
- Handled and responded promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information
- Ensured documentation is being updated for all our caregivers and patients in HHA Exchange
- Communicated openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues.
Hostess
Broadstone Bar and Kitchen
02.2022 - 02.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
- Contributed to team success through effective communication and cooperation with coworkers and management
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier
Utica Finest Meat
09.2018 - 01.2022
- Quickly and accurately counted drawers at start and end of each shift
- Built positive relationships with customers to increase repeat business
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Trained new employees on proper protocols and customer service standards.
Education
Bachelor of Arts (B.A.) -
John Jay College of Criminal Justice
New York, NY06.2025
Skills
- Great Customer Service
- Time management
- Problem-solving abilities
- Strong Organization
- Bilingual Spanish/English
- Responsible and Adaptable
Timeline
Staffing Coordinator
Royal
03.2023 - 03.2024
Hostess
Broadstone Bar and Kitchen
02.2022 - 02.2023
Cashier
Utica Finest Meat
09.2018 - 01.2022
Bachelor of Arts (B.A.) -
John Jay College of Criminal Justice
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