Stephanie Martinez
Orange,CA
Summary
Licensed Vocational Nurse and decorated veteran with over 10 years of experience as a Medical Assistant, skilled in patient care, clinic management, and administrative duties.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Providence Medical Foundation
10.2023 - Current
- Assisted hematology/oncology, palliative care, and breast surgery teams.
- Assisted in patient intake by accurately recording medical histories and vital signs.
- Collaborated with healthcare team to support treatment plans and enhance patient care services.
Clinic Manager, Medical Assistant
Carbon Health
10.2020 - 10.2023
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care delivery.
- Implemented staff training programs, enhancing team competencies and improving service standards.
- Developed and maintained clinic policies, ensuring compliance with healthcare regulations and best practices.
Member Services Advocate
Hoag Medical Group
04.2020 - 10.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely resolution of issues and maintaining customer satisfaction.
- Trained new team members on company policies and customer service best practices.
Medical Assistant
Cypress Urgent Care
07.2018 - 04.2020
- Conducted routine lab tests and administered vaccinations according to established protocols.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Licensed Vocational Nurse - Nursing
California Career Institute
Anaheim10-2025
Associate of Science - Practical Nursing Technology
Community College of The Air Force
Montgomery, AL01-2019
High School Diploma -
Villa Park High School
Villa ParkSkills
- Staff training programs
- Compliance with regulations
- Laboratory procedures
- Emergency medical care
- Customer service
- Conflict resolution strategies
- Healthcare team collaboration
- Data accuracy maintenance
- HIPAA compliance
- Patient scheduling
- Medical terminology
- EMR / EHR
- Direct patient care
- CPR
- Immunization administration
- Insurance verification
Certification
- Licensed Vocational Nurse # 756156
- Basic Life Support # 245418125335
Timeline
Medical Assistant
Providence Medical Foundation
10.2023 - Current
Clinic Manager, Medical Assistant
Carbon Health
10.2020 - 10.2023
Member Services Advocate
Hoag Medical Group
04.2020 - 10.2020
Medical Assistant
Cypress Urgent Care
07.2018 - 04.2020
Licensed Vocational Nurse - Nursing
California Career Institute
Associate of Science - Practical Nursing Technology
Community College of The Air Force
High School Diploma -
Villa Park High School