Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Matamoros

Pembroke Pines

Summary

Hardworking and passionate Dependency case manager with strong organizational skills eager to continue with position and growing within the company. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Dependency Case Manager

Childnet
04.2022 - Current
  • Ensure parents have access to providers and referrals to assist them with achieving permanency.
  • Prepare detailed reports for court proceedings, testify on behalf of parents and children.
  • Provided crisis intervention during high-risk situations involving child welfare concerns or immediate threats posed upon client wellbeing as needed.
  • Established rapport with clients by building trust, demonstrating empathy, and actively listening to their concerns throughout the case management process.
  • Evaluated the effectiveness of intervention strategies implemented within cases regularly to ensure optimal results were achieved consistently throughout caseloads managed over time.

Case Manager

Chrysalis Health
12.2020 - 06.2021
  • Review cases
  • Help clients with their day to day activities
  • Link clients to schools and medical services
  • Help provide housing and educational resources

INTERNSHIP CEA

Rehabilitation Center
01.2019 - 03.2020
  • Group Therapy
  • (Young adults and adults with mental disorders)
  • Individual Therapy
  • (Young adults and adults with mental disorders)
  • Application and interpretation of tests on patients.
  • Organized patients' files.
  • Coordinate job interviews for inpatients.
  • Coordinate social programs for discharged patients.

Tutor Volunteer

01.2019 - 02.2020
  • Participated in training classes to improve tutoring practices and learn new tutoring techniques.
  • Created special handouts, study guides and assessments to evaluate and boost student knowledge.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Assessed current reading levels and planned optimal educational strategies to help students improve reading skills.

Manager/Cashier

Pinolandia
05.2018 - 08.2018
  • Cash Register Transactions.
  • Drawer Balancing.
  • Retail Front-End Operations.
  • Customer Service.

Salesman

Netspend
05.2017 - 08.2017
  • Telephone and front desk reception
  • Customer service

Intern

AIVEPET Company of Importations and Exportations
05.2016 - 08.2016
  • Review reports.
  • Maintain office area clean.
  • Answered phones.
  • Scheduled appointments.

Education

Bachelor of Science -

Keiser University LAC
01.2020

High School Diploma -

German Nicaraguan School
01.2015

Skills

  • Excel
  • Powerpoint
  • Word
  • Relationship development
  • Social Media Management (Facebook, Twitter, Instagram, LinkedIn)
  • Communication skills
  • Customer Service
  • Interpretation
  • Office
  • Writing assessments
  • Reading level analysis
  • Client Advocacy

Timeline

Dependency Case Manager

Childnet
04.2022 - Current

Case Manager

Chrysalis Health
12.2020 - 06.2021

INTERNSHIP CEA

Rehabilitation Center
01.2019 - 03.2020

Tutor Volunteer

01.2019 - 02.2020

Manager/Cashier

Pinolandia
05.2018 - 08.2018

Salesman

Netspend
05.2017 - 08.2017

Intern

AIVEPET Company of Importations and Exportations
05.2016 - 08.2016

Bachelor of Science -

Keiser University LAC

High School Diploma -

German Nicaraguan School
Stephanie Matamoros