Stephanie Matos

• Supervised and assisted special-needs passengers, offering individual adult attention during transport.
• Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
• Communicated with bus drivers, contractors and schools regarding route changes.
• Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
• Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
• Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
• Enforced New York state safety guidelines for passenger transportation to keep children safe and driver free of distraction.
• Worked with bus driver and parents to meet specialized needs of passengers.
• Calmed unruly students during bus rides and helped prevent repeated disruptions.
• Completed thorough bus inspections before and after each trip.

Creator and Owner of Stella Stars ENT.: Business Management - Radio Station Management Services

• Implemented policies and procedures in support of business area strategy.
• Analyzed and reported on area data and performance metrics.
• Translated data and analytics into actionable strategic plkas c6lans anMd presentations.
• Evaluated current processes to develop improvement plans.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated leadership skills in managing projects from concept to completion.
• Worked well in a team setting, providing support and guidance.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Created and optimized records management strategies to coordinate and protect information.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Developed post-event reports to determine effectiveness of each event.
• Arranged availability of audio-visual equipment, transportation and displays for various types of events.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Brainstormed and implemented creative event concepts and themes.
• Utilized social media to promote events and increase attendance.
• Monitored and controlled event expenditures to meet budgets.

• Previewed and evaluated local, unsolicited independent, regional and national television programs to determine appropriateness for station usage.
• Developed budgets for programming and broadcasting activities and monitored expenditures to remain within budgetary limits using Microsoft Office and Adobe.
• Relayed instructions from control room to studio floor using talk-back system.
• Updated weekly and monthly program schedule by establishing program availability and determining best time to air.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Coordinated meetings and programming initiatives with community leaders to create interesting, compelling and informative governmental interest pieces.
• Participated in program acquisition by recommending suitable programs for purchase.
• Maintained and managed network website, YouTube channel, and social media accounts to drive traditional viewership 65%.
• Prepared media stages for rehearsal, recording and live broadcasts.
• Controlled remote broadcasts by operating equipment to manage feeds.
• Designed print media for use in brochures and flyers.
• Monitored production operations for quality and compliance with standards.
• Analyzed project-related information and made recommendations based on discoveries.
• Worked with camera operators and photography team to optimize equipment and effects choices.
• Assessed expected technical challenges and developed proactive solutions.
• Developed suggestions for technical process improvements to optimize resources.
• Collaborated with leadership staff to determine appropriate budgets.
• Worked across departments to create on-target promotions for station activities, specific programs and special guests.