Stephanie Matthews
Twin City,GA
Summary
Proactive Office Manager and Certified Chiropractic Assistant with extensive experience in client relations and office administration. Skilled in handling billing, insurance coordination, and maintaining confidential records. Strong communicator with proven ability to thrive in fast-paced environments and build lasting patient relationships.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Office Manager / Certified Chiropractic Assistant
Ward Chiropractic Center
08.2017 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Managed all administrative tasks including billing, insurance coordination, and record-keeping for smooth office operations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Office Manager /Certified Chiropractic Assistant
Ward Chiropractic Center
04.2006 - 09.2010
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Answered phones to respond to customer questions, provide information and schedule appointments.
Education
High School Diploma -
Emanuel County Institute
Twin City, GA06-1992
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Computer Skills
- Professional and Courteous
- Scheduling and Coordinating
- Mail handling
- Credit and collections
Timeline
Office Manager / Certified Chiropractic Assistant
Ward Chiropractic Center
08.2017 - Current
Office Manager /Certified Chiropractic Assistant
Ward Chiropractic Center
04.2006 - 09.2010
High School Diploma -
Emanuel County Institute
Similar Profiles
Ashlyn CreelAshlyn Creel
Chiropractic Technician at Ward Chiropractic And RehabilitationChiropractic Technician at Ward Chiropractic And Rehabilitation
EVELYN ROSALYEVELYN ROSALY
Manager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic CenterManager at Mora Chiropractic Center / Elizabeth Avenue Chiropractic Center
William FitzhenryWilliam Fitzhenry
CASAC at RC Ward Addiction Treatment CenterCASAC at RC Ward Addiction Treatment Center