Stephanie Mauricio
Apple Valley,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Women’s Home Director
Victory Outreach International
03.2022 - 07.2023
- Provided leadership, guidance and support to staff members & residents.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Advocated for social and community service programs to increase awareness and funding.
- Conducted outreach activities to engage in local programs.
Order Filler
Descanso Florist
10.2020 - 03.2021
- Produced accurate customer estimates and charges to customers to minimize complaints.
- Gathered information through research and vendor inquiries to provide job estimates.
- Responded to customer calls and emails to answer questions about products and services.
- Logged work orders and change orders into database to track job status.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Reached out to customers after completed sales to suggest additional service or product purchases.
Warehouse Inventory Attendant
Big Lots Distribution Center
11.2019 - 10.2020
- Completed cycle counts and monthly inventory.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Activities Assistant
Castle Manor
12.2016 - 01.2018
- Engaged residents through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of life for residents.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Scheduled movies, entertainment, and other special events.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Education
No Degree -
VETI Bible College
Victorville, CANo Degree - Business Administration
Southwestern College
Chula Vista, CASkills
Customer Service
Administrative
Community Services
Receptionist
Computer Savvy
Inventory Control
Timeline
Women’s Home Director
Victory Outreach International
03.2022 - 07.2023
Order Filler
Descanso Florist
10.2020 - 03.2021
Warehouse Inventory Attendant
Big Lots Distribution Center
11.2019 - 10.2020
Activities Assistant
Castle Manor
12.2016 - 01.2018
No Degree -
VETI Bible College
No Degree - Business Administration
Southwestern College
Similar Profiles
Louie TorresLouie Torres
Non Profit Director and Counselor at Victory Outreach InternationalNon Profit Director and Counselor at Victory Outreach International
Olivia Grace JeffcoatOlivia Grace Jeffcoat
Children's Church Teacher at Victory World Outreach CenterChildren's Church Teacher at Victory World Outreach Center
TROY JACOB BERNABE DULLATROY JACOB BERNABE DULLA
Youth Leader at Jesus Our Victory Global Outreach ChurchYouth Leader at Jesus Our Victory Global Outreach Church