Stephanie Maxwell
Cocoa,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Kindergarten Teacher's Assistant
Trinity Lutheran School
08.2021 - Current
- Cleaned, organized and restocked classrooms for upcoming classes.
- Graded and provided feedback on assignments.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Took part in professional development workshops to boost skills.
- Enforced rules and instructions to maintain discipline.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
2nd Assistant Manager
Yankee Candle
10.2015 - 08.2020
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supported store manager in training new employees, fostering positive work environment for team development.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed up to 3 employees within 9 hour shift.
Front Desk Receptionist
Health First Cape Canaveral Hospital
10.2001 - 04.2003
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
Education
Early Childhood Development Associates - Early Childhood Education
Brevard Community College
Cocoa, FL05.2001
High School Diploma -
Rockledge High School
Rockledge, FL05.1992
Skills
- Strong Work Ethic and Dependable
- Attention to Detail
- Multitasking
- Excellent Communication
- Patient Relations
- HIPAA Guidelines
- Medical Terminology
- CPR and First Aid Certified
Timeline
Kindergarten Teacher's Assistant
Trinity Lutheran School
08.2021 - Current
2nd Assistant Manager
Yankee Candle
10.2015 - 08.2020
Front Desk Receptionist
Health First Cape Canaveral Hospital
10.2001 - 04.2003
Early Childhood Development Associates - Early Childhood Education
Brevard Community College
High School Diploma -
Rockledge High School
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