Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Mayer

Tinton Falls,NJ

Summary

Ambitious Managing Director and Lead Physical Therapist experienced in collecting, organizing and modeling data to enhance operations. Knowledgeable in researching market trends and analyzing and reporting on the data.

Overview

21
21
years of professional experience

Work History

Managing Director

The Note Ninjas
08.2019 - Current
  • Founded The Note Ninjas and grew it to a multi-product educational line servicing physical and occupational therapists to improve reimbursement and patient satisfaction.
  • Built and deployed highly searched blog/website using SEO, content writing and marketing link building.
  • Capitalized on search engine optimization to increase market awareness and increase revenue generation.
  • Exceeded sales goals and increased revenue and profits through product strategy development.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Remained up-to-date on current trends and built relationships with customers for market research and to boost long-term business success.
  • Maintained motivated and well-paid affiliate partners by calculating commission payments on time.

Lead Physical Therapist

Fox Rehabilitation
03.2012 - Current
  • Fostered an open relationship between physical therapy patients, their families, the execute leadership in the building and the medical team.
  • Managed the treatment program and established a long term plan between the patient and family members and the assisted living building for long term success.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Implemented strategies and a new workflow during the height of the pandemic to continue services without interruption.
  • Evaluated data to proactively adjust and enhance operations.
  • Developed relationships and influences across business partners up to executive management to gain revenue and improve solutions.
  • Collaborate/Partner with other teams including marketing, sales, promotion and leadership for improved solutions with patient results and operations.

Assistant Manager

All Care Physical Therapy
09.2009 - 03.2012
  • Created schedules and delegated assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Encouraged, promoted and challenged existing thinking on strategies and innovative business models to improve patient adherence and therefore increase revenue.
  • Worked effectively as part of the team to contribute and add value to cross functional initiatives and to train and coach others in the organization.
  • Communicate and present effectively to partners and executive leadership.
  • Contribute to organizational initiatives in wide-ranging areas including competency development, training and organizational building activities.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Physical Therapist

Crest Physical Therapy
08.2007 - 09.2009
  • Supervised graduate students, certified and licensed assistants, technicians and volunteers.
  • Assisted sales team with attending marketing events and community outreach.
  • Demonstrated exemplary customer service by engaging clientele and keeping them invested in their health.
  • Researched new products and services to drive revenue and support short- and long-term strategies.
  • Worked diligently to promote loyalty and resolve unique and recurring complaints to maximize operations.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.

Graduate Teaching Assistant

University Of Rhode Island
01.2004 - 05.2007
  • Assisted teachers with classroom management to maintain a positive learning environment.
  • Partnered with the teacher to plan and implement lessons following the school's curriculum, goals and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Led Anatomy labs and implemented learning experiences.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Created classroom materials to prepare for daily instruction and activities.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Maximized receptive learning by educating students using hands-on instructional techniques.

Education

Doctor of Physical Therapy - Physical Therapy

University of Rhode Island
Kingston, RI
08.2007

Bachelor of Science - Kinesiology

University of Rhode Island
Kingston, RI
05.2004

Skills

  • New Business Development
  • Proficient in Excel
  • Skilled in Powerpoint
  • Effective written and verbal communicator
  • Ability to problem solve
  • Teamwork and collaboration

Timeline

Managing Director

The Note Ninjas
08.2019 - Current

Lead Physical Therapist

Fox Rehabilitation
03.2012 - Current

Assistant Manager

All Care Physical Therapy
09.2009 - 03.2012

Physical Therapist

Crest Physical Therapy
08.2007 - 09.2009

Graduate Teaching Assistant

University Of Rhode Island
01.2004 - 05.2007

Doctor of Physical Therapy - Physical Therapy

University of Rhode Island

Bachelor of Science - Kinesiology

University of Rhode Island

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Stephanie Mayer