Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Mazur

Pataskala

Summary

Dynamic operations manager with a proven track record at Tommy's Jerky & Smokie Outlet, excelling in supply inventory management and customer service. Enhanced team performance through effective training and problem-solving, while maintaining high standards of quality control and safety procedures. Committed to fostering a productive and organized work environment.

Overview

10
10
years of professional experience

Work History

General Cleaner

Licking/Knox County Goodwill
05.2023 - Current
  • Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
  • Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
  • Emptied trashcans and transported waste to collection areas.
  • Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
  • Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Manager

McDonalds Mendoza
02.2019 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Operations Manager

Tommy's Jerky & Smokie Outlet
11.2015 - 01.2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

No Degree - Elementary Education

University of Phoenix
Tempe, AZ
03-2007

Vocational Degree - Tourism And Travel Management

Licking County Joint Vocational School
Newark, OH
06-2001

Skills

  • Punctuality
  • Waste disposal
  • Safety procedures
  • Efficient cleaning
  • Quality control
  • Customer service
  • Supply inventory management
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization

Timeline

General Cleaner

Licking/Knox County Goodwill
05.2023 - Current

Manager

McDonalds Mendoza
02.2019 - 04.2023

Operations Manager

Tommy's Jerky & Smokie Outlet
11.2015 - 01.2020

No Degree - Elementary Education

University of Phoenix

Vocational Degree - Tourism And Travel Management

Licking County Joint Vocational School

Similar Profiles

CREATE PROFILE