Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie McCaulley

Collegeville,PA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.

Overview

11
11
years of professional experience

Work History

Supply Chain and Operations Manager

CraveWell Cafe Brands
Collegeville, PA
10.2023 - Current
  • Develop and implement operational procedures to ensure quality standards are met.
  • Monitor and improve the efficiency of processes, team performance, and customer service.
  • Direct operations staff by providing guidance, training, and support to meet company objectives.
  • Establish effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Perform cost analysis for various projects to determine budgets.
  • Implement innovative strategies that reduce operating costs while maintaining high levels of customer satisfaction.
  • Manage staffing needs through recruitment, selection, onboarding and training, and disciplinary action as necessary.
  • Collaborate with the management team on long-term strategic planning initiatives for the organization.
  • Conduct regular reviews of existing supply chain procedures to identify opportunities for streamlining operations.
  • Monitor supplier performance metrics such as quality, cost, lead time, and delivery accuracy.

Regional Manager

Vogt Goodyear, LLC
Collegeville, PA
02.2019 - Current
  • Manage regional operations including inventory control, staffing levels, logistics, and customer service.
  • Train staff on product knowledge, customer service techniques, and sales strategies.
  • Mentor and guide general managers on proper processes.
  • Handle HR concerns and establish plans to handle issues consistently and efficiently.
  • Process payroll for up to 30 employees.
  • Ensure compliance with all food safety regulations and sanitation standards.
  • Manage day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
  • Analyze financial data such as sales reports, budgets, and payroll records to identify areas of improvement.
  • Supervise business functions, employee staffing, customer retention, and financial accountability for stores.

Studio Manager and Lead Instructor

CycleBar
North Wales, PA
05.2017 - 12.2018
  • Monitored daily operations within the studio environment.
  • Trained new employees and maintained healthy staff morale through consistent coaching and team building.
  • Organized and scheduled classes, events, and activities.
  • Developed marketing campaigns to increase membership base and revenue streams.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Instructed energetic, invigorating spin classes to help participants reach their fitness goals.

Business Administrator

So Cal PF
Conshohocken, PA
01.2014 - 05.2017
  • Developed and implemented office policies and procedures.
  • Organized meetings, conferences, teleconferences, and travel arrangements.
  • Managed the daily operations of the business office including accounts payable and receivable, payroll, purchasing and inventory control.
  • Performed administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
  • Maintained accurate records of all interactions with shareholders and investors.
  • Drafted responses to shareholders addressing their queries or concerns along with providing monthly updates.
  • Reviewed and verified invoices for accuracy and completeness.
  • Performed data entry into accounting system to ensure accuracy of financial reporting.
  • Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
  • Assisted in the preparation of monthly financial statements and reports.
  • Provided support to upper management with special projects related to finance or accounting processes.

Education

High School Diploma -

Perkiomen Valley High School
Collegeville, PA
06-2010

Some College (No Degree) - Nursing

Montgomery County Community College
Blue Bell, PA

Skills

  • Workflow Optimization
  • Operations Management
  • Effective Communication
  • Organization
  • Business Administration
  • Process Implementation
  • Customer Relations

Timeline

Supply Chain and Operations Manager

CraveWell Cafe Brands
10.2023 - Current

Regional Manager

Vogt Goodyear, LLC
02.2019 - Current

Studio Manager and Lead Instructor

CycleBar
05.2017 - 12.2018

Business Administrator

So Cal PF
01.2014 - 05.2017

High School Diploma -

Perkiomen Valley High School

Some College (No Degree) - Nursing

Montgomery County Community College

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Stephanie McCaulley