Stephanie McDonald

Kaweah Health @ Sequoia Regional Cancer Center

10.2004 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by medication dispensing, labeling, and packaging.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Entered and processed patients' prescriptions into internal system.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Counted, measured and compounded medications following standard procedures.
Collected co-payments or full payments from customers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Summary