Stephanie McDonald
Milford
Summary
Quality-focused department leader with top-notch skills in dietary management and team leadership. Well-versed in collaborating with nursing to set campers, students, and overall menus, and cultivating positive resident relationships to meet all needs. Bringing many years of related experience. Adept at maintaining performance, quality, and costs of dietary operations. Offering understanding of safe cooking and handling requirements, excellent problem-solving abilities and good verbal and written communication skills. Dedicated Dietary Manager proficient in overseeing efficient food production for campers and students in facilities. Successful at making food purchases, developing menus, and training employees.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dietary Manager
Camp High Hopes
Sioux City
07.2017 - Current
- Managed dietary services to ensure compliance with health regulations.
- Developed and implemented meal plans tailored to individual dietary needs.
- Trained staff on food safety practices and nutritional standards.
- Coordinated with kitchen staff to streamline food preparation processes.
- Oversaw inventory management for food supplies and equipment.
- Assessed client dietary preferences to enhance meal satisfaction.
- Collaborated with healthcare professionals (nursing staff) to support client nutrition goals.
- Maintained records of patient diets including any special requirements or restrictions.
- Oversaw the preparation of meals according to established recipes, portion control guidelines, standard operating procedures, and creating menus.
- Investigated complaints from parents or caregivers regarding their meal experience or nutritional needs.
- Coordinated food inventory and maintained costs within budget guidelines given to me by my manager.
- Provided training sessions for new employees on proper food handling techniques.
- Provided nutrition education to staff members.
- Supervised staff during meal times, ensuring that all meals were prepared and served correctly.
- Trained, disciplined, and motivated staff to give all campers and guests top-notch service.
- Completed multiple duties by maintaining cleanliness and displaying exceptional care.
- Established healthful meal plans and menus for individuals with health conditions.
- Evaluated food production to check whether food was being made, portioned and handled correctly.
- Developed policies and procedures related to camper meal services operations.
- Ensured accuracy of menu labeling information on all foods served in the facility.
- Conducted kitchen inspections to ensure sanitation and safety procedures were followed.
- Analyzed menus for cost effectiveness while maintaining balanced nutrition standards.
- Implemented a system for tracking camper and staff preferences, allergies, and intolerances.
- Delegated work to staff, setting priorities and goals.
- Assisted staff by serving food and beverages or bussing tables.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Explained the goals and expectations required of trainees and staff members.
Food Server
Sioux City Community School District
Sioux City
09.2007 - 03.2025
- Delivered prompt and friendly service to students and staff during meal periods.
- Maintained cleanliness and organization of dining areas throughout service hours.
- Assisted in food preparation and presentation to meet nutritional standards.
- Collaborated with kitchen staff to ensure efficient food delivery and availability.
- Followed safety and sanitation guidelines to ensure a safe school environment.
- Communicated effectively with staff to address dietary needs and preferences.
- Managed inventory of supplies, ensuring stock levels met daily requirements.
- Trained new servers on proper service techniques and school policies.
- Maintained cleanliness of the lunch area throughout the shift, including wiping down tables, chairs, countertops, and work areas.
- Followed proper cash-handling procedures when accepting payments from students.
- Performed duties such as counting money in register drawers, and putting in the final deposit for the day in the school system.
- Assisted other team members with side work tasks such as restocking condiments, refilling coolers, napkins, and silverware.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Adhered to all health department standards while preparing food.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Attended regular team meetings for updates on new menu items or promotions.
- Cooked and prepared food for school, and outside contracts.
- Subbed as a manager and filled in at the schools when needed.
Youth Leader Assistant
Beyond the Bell, Youth Development Program
Sioux City
08.2018 - 08.2023
- Assisted in planning engaging activities for youth participants.
- Facilitated group discussions to promote teamwork and communication skills.
- Organized educational workshops to enhance participants' learning experiences.
- Collaborated with families to address youth needs and concerns effectively.
- Monitored participant behavior to ensure a safe and positive environment.
- Developed resource materials for program activities and participant engagement strategies.
- Attended workshops related to leadership development and skill building techniques for working with adolescents.
- Coordinated with other staff members to ensure appropriate resources were available for youth programming initiatives.
- Created an inviting atmosphere where youth could express themselves freely while feeling accepted and respected.
- Monitored participants during activities to ensure safety protocols were being followed.
- Worked closely with parents and guardians of participating youths in order to keep them informed about program updates or changes.
- Helped coordinate fundraisers or other events that provided financial support for programming initiatives.
- Actively sought out new ideas or approaches that could be used within existing programs.
- Developed relationships with local schools in order to promote youth outreach efforts.
- Provided guidance and support to young people when needed, including responding to questions or concerns.
- Maintained records of program attendance, feedback from participants, and any incidents that occurred during sessions.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Customer Service/JCP Catalog-online Services
JCPenney
Sioux City
05.2007 - 07.2017
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Associate - Pharmacy Tech
Western Iowa Tech Community College
Sioux City, IA05-2004
Skills
- Meal planning
- Nutritional assessment
- Food safety
- Inventory management
- Staff training
- Regulatory compliance
- Menu development
Certification
- ServSafe Certified (9/26/27)
- CPR and First Aid (6/05/27)
- Children and Adult Mandatory Reporter
- Brain Injury
Timeline
Youth Leader Assistant
Beyond the Bell, Youth Development Program
08.2018 - 08.2023
Dietary Manager
Camp High Hopes
07.2017 - Current
Food Server
Sioux City Community School District
09.2007 - 03.2025
Customer Service/JCP Catalog-online Services
JCPenney
05.2007 - 07.2017
Associate - Pharmacy Tech
Western Iowa Tech Community College
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