Summary
Overview
Work History
Education
Skills
References
Training
Timeline
Generic
Stephanie McIntosh

Stephanie McIntosh

Toledo,OH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Well-qualified Training Specialist adept at creatively executing training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

15
15
years of professional experience

Work History

Security Officer

Allied Universal Services
07.2022 - Current
  • Trained new employees on company procedures and policies
  • Circulated among visitors, patrons, and employees to preserve order and protect property
  • Called police and fire departments in cases of emergency, such as fire and presence of unauthorized persons
  • Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintained security of premises
  • Verified paperwork and secured shipments
  • Answered calls to take messages, answered questions, and provided information during non-business hours.

Job Coach

Harbor Behavioral Health
01.2016 - 07.2021
  • Provides Jobs Seeking Skills Training, job coaching and job development activities for Lucas County Job and Family Services referrals
  • Evaluates WEP site for appropriateness for participant placement
  • Provides individual and / or group job coaching at WEP or work site with anywhere from 20 to 60 clients in a caseload
  • Ongoing evaluation of WEP site to ensure that business is continuing to meet its responsibility and program requirements as participating WEP site
  • Responsible for accurate and timely documentation
  • Provides coaching and mentoring assistance as needed for the purpose of maintaining and retaining employment
  • Makes home visits / outreach to engage clients in vocational services
  • Refers clients when appropriate for vocational services and community programs.

Security Guard

Andy Frain Services
03.2009 - 12.2014
  • Trained new employees on company procedures and policies
  • Answered telephone calls to take messages, answered questions, and provided information during non-business hours and when switchboard was closed
  • Circulated among visitors, patrons, and employees to preserve order and protect property
  • Called police and fire departments in cases of emergency, such as fire and presence of unauthorized persons
  • Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintained security of premises
  • Verified paperwork and secured shipments.

Education

Bachelor of Arts - Psychology -

University of Toledo
Toledo, OH
12.2004

Skills

  • Visitor tracking
  • Metal detector operation
  • CCTV Surveillance
  • Stationary surveillance
  • Complex Problem-Solving
  • Group and individual instruction
  • Interview coaching
  • Professional ethics
  • Community Networking
  • Virtual Learning Management
  • Attention to Detail
  • Course Materials Development

References

Available upon request

Training

  • CPR - First Aid Certifications
  • Bridges out of Poverty

Timeline

Security Officer

Allied Universal Services
07.2022 - Current

Job Coach

Harbor Behavioral Health
01.2016 - 07.2021

Security Guard

Andy Frain Services
03.2009 - 12.2014

Bachelor of Arts - Psychology -

University of Toledo

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Stephanie McIntosh