Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Stephanie McKenzie

Fort Wayne,IN

Summary

Adept at enhancing client resilience and satisfaction, my tenure at Avenues Recovery Center showcased my proficiency in trauma-informed care and collaborative patient progress. Skilled in motivational interviewing and client management, I significantly contributed to improved treatment outcomes and maintained high professional standards, ensuring comprehensive support and effective intervention strategies.

Overview

25
25
years of professional experience

Work History

Primary Therapist

Avenues Recovery Center
10.2021 - 06.2024
  • Implemented trauma-informed care approaches within therapy sessions leading to increased resilience among client populations.
  • Assisted clients in setting realistic goals for therapy sessions, leading to improved overall satisfaction with treatment outcomes.
  • Enhanced patient progress by collaborating with multidisciplinary teams, including psychiatrists, social workers, and case managers.
  • Maintained constant knowledge of substance abuse disorders through education, research and trainings to provide most effective patient care.
  • Collaborated effectively with insurance providers ensuring proper authorization and coverage for clients'' therapeutic services.
  • Contributed to a positive treatment environment by maintaining an organized caseload and thorough documentation records.
  • Utilized a variety of therapeutic modalities based on individual client needs, enhancing overall effectiveness of interventions.

Director of Social Services

Nicolet Counseling, LLC
02.2016 - 01.2023
  • Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Collaborated with department managers to correct and improve services.
  • Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
  • Maintained a high level of professionalism and ethical conduct within the department, upholding the highest standards for social service work.
  • Increased client satisfaction by actively addressing concerns and providing timely resolutions.

Crisis Intervention Specialist

SCAN, Inc.
10.1999 - 01.2000
  • Provided emotional support to clients, enabling them to better cope with challenging situations.
  • Supported families in understanding their loved ones' needs during times of crisis, promoting better engagement in the healing process.
  • Member of on-call emergency response team for crisis intervention within facility.
  • Developed strong rapport with clients, establishing trust and fostering open communication channels.
  • Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery

Education

CA-DAC II - Substance Abuse

IN Counselor Association On Alcohol & Drug Abuse
State Of Indiana
04.2022

Bachelor of Social Work - Social Work

University of Saint Francis - Fort Wayne
Fort Wayne, IN
06.1997

Skills

  • Self-Esteem Building
  • Anxiety treatment
  • Client management
  • Depression Treatment
  • Motivational Interviewing
  • Multicultural Competence

Affiliations

  • Auxiliary Member, United States Marine Corps League
  • Member, Gold Star Wives of America
  • Boots on Ground Case Manager, Code of Vets
  • Veteran Liaison, St. Vincent de Paul Catholic Church
  • Survivor Mentor, 22 Too Many
  • Auxiliary Member, Disabled American Veterans
  • Council Member, Veterans Administration of Northeast IN

Timeline

Primary Therapist

Avenues Recovery Center
10.2021 - 06.2024

Director of Social Services

Nicolet Counseling, LLC
02.2016 - 01.2023

Crisis Intervention Specialist

SCAN, Inc.
10.1999 - 01.2000

CA-DAC II - Substance Abuse

IN Counselor Association On Alcohol & Drug Abuse

Bachelor of Social Work - Social Work

University of Saint Francis - Fort Wayne

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Stephanie McKenzie