Open To Work
Stephanie McKinzie
Raymore,MO
Work Preference
Summary
Dedicated and motivated professional with a strong work ethic, consistently striving for excellence in every task. Known for a positive attitude and exceptional interpersonal skills, fostering collaboration and effective problem-solving within teams. Eager to embrace new challenges and continuously learn, bringing enthusiasm and adaptability to any work environment. Authorized to work in the US for any employer and ready to contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Shift Manager
Dollar General
05.2025 - Current
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
- Developed and implemented standardized closing procedures to improve efficiency and reduce errors.
- Conducted regular audits of cash registers at the end of each shift to identify any discrepancies or potential issues.
- Ensured compliance with company policies and procedures related to cash handling, safety regulations, and loss prevention measures.
- Demonstrated exceptional attention to detail in verifying all paperwork and documentation for accuracy before closing transactions.
- Built relationships with customers to encourage repeat business.
- Trained and mentored team members to enhance productivity and customer service skills.
- Maintained store appearance by organizing merchandise and ensuring cleanliness standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Home Manager
Stay at Home Mother
01.2018 - Current
- Implemented household routines, enhancing productivity and harmony within the home environment.
- Managed meal planning and preparation, ensuring nutritional needs were met effectively.
- Developed and maintained budgets to optimize family financial resources.
- Coordinated educational and recreational opportunities for children, fostering growth and development.
- Handled difficult situations calmly, addressing conflicts between residents with diplomacy and fairness.
- Assisted residents with daily hygiene and living tasks.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
Assistant Manager
Dollar General
10.2024 - 04.2025
- Assisted in the management of daily operations, ensuring a smooth and efficient workflow.
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction.
- Conducted regular inventory checks to maintain accurate stock levels, and minimize loss due to shrinkage.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for the procurement of goods.
- Managed cash handling procedures, including opening and closing registers, preparing deposits, and reconciling discrepancies.
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development.
- Maintained accurate records of financial transactions, including daily sales reports, invoices, receipts, etc.
Salesperson
Waffle House
05.2024 - 09.2024
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Effectively communicated with kitchen staff to ensure accurate order preparation, and timely delivery of meals to tables.
- Managed multiple tables simultaneously during peak hours, while maintaining attention to detail and providing personalized service.
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables.
- Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures.
- Maintained cleanliness of work areas, including dining room floors, tables, chairs, utensils, glassware, etc.
Seaman-Apprentice
Navy
08.2014 - 06.2015
- Leadership skills
- Discipline
- Performed diligently at any task required of me.
Associate
Burger King
07.2012 - 07.2013
- Cooked during high volume lunch and dinner rush times.
- Cleaned equipment for routine maintenance and store inspections.
- Worked front counter and drive through taking customer orders and payment.
- Trained new hires in the back to cook, clean, and prepare food.
- Solely responsible for closing the store on a regular basis that involved performing final equipment cleaning and shut down, food preparation for morning shift, and locking up the store for the night.
Education
High School Diploma -
North Kansas City High School
North, Kansas, US01.2014
Skills
- Efficient time management
- Collaborative team management
- Employee training
- Audit procedures
- Loss prevention techniques
- Accurate money handling
- Energetic and enthusiastic
- Delegating work
Additional Information
- SKILLS
- Quick Learner
- Customer Service Skills
- Dependable
- Attention to Detail
- Strong Math Aptitude
- Highly Motivated
- Honest Positive
- Good Multi-tasker
- Determination
- Work well with others
- Computer Skills
- Basic knowledge of welding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Dollar General
05.2025 - Current
Assistant Manager
Dollar General
10.2024 - 04.2025
Salesperson
Waffle House
05.2024 - 09.2024
Home Manager
Stay at Home Mother
01.2018 - Current
Seaman-Apprentice
Navy
08.2014 - 06.2015
Associate
Burger King
07.2012 - 07.2013
High School Diploma -
North Kansas City High School