Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie McMenamin

Susanville,CA

Summary

High-energy Supervisor successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth. Organized and diligent with excellent written, oral, and interpersonal communication skills.

Overview

15
15
years of professional experience

Work History

Supervisor

Bigfoot Recycling
Susanville, CA
02.2021 - Current
  • Inspects facility to ensure the premises meets safety, quality, and service standards.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Perform evaluations on discipline and employee terminations.
  • Oversees and facilitates pick up and drop off programs ensuring compliance with the federal, state, and local ordinances and guidelines.
  • Coordinates shipments of recyclable materials to processing companies.
  • Assist in ensuring financial integrity of the site through strict cashier accountability, authorize and sign for refunds, count register tills, deposit money in bank, and pick up cash order from bank before opening site.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Interviewed, hired and trained new employees for production positions.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Cook Shift Leader

Chester Mini Mart
Chester, CA
07.2019 - 07.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Maintained well-organized mise en place to keep work consistent.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.

Prepared Foods Team Member

C.O.R.E.
Grass Valley, CA
04.2019 - 06.2019
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Organized food and products by date and maintained adequate supplies.
  • Participated in educational opportunities to increase product knowledge.
  • Washed dishes.

Homemaker

Self Employed
Chester, CA
05.2011 - 03.2019
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Supervised 5 household staff.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Increased customer satisfaction by resolving issues.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Admissions Representative

Seneca Healthcare District
Chester, CA
02.2007 - 10.2010
  • Accurately inputted patient and insurance information into company's computer system.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Assisted in patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Performed document filing, bookkeeping and faxing for busy admissions office.
  • Received and routed laboratory results to correct clinical staff members.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Registered and verified patient records before triage with most up-to-date information.

C-CMA/Phlebotomist

Drs. Olkin & Jones
Eureka, CA
05.2006 - 02.2007
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Kept digital records of patient details, medications, billing and other activities.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.

Education

C-CMA/Phlebotomist -

ProMedical
Eureka, CA
01.2006

High School Diploma -

Chester Junior/Senior High School
Chester, CA
06.2001

Skills

  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Resolving Complaints
  • Shift Coverage
  • Supervising Employees
  • Dropping Safe Cash
  • Bank Deposit Preparation
  • Closing Procedures
  • Recordkeeping Compliance
  • Time Management
  • Equipment Repairs
  • Hazardous Materials
  • OSHA Requirements
  • Compliance Issues
  • Inspections and Evaluations
  • Protective Equipment Knowledge
  • Hiring and Firing
  • Employee Discipline

Timeline

Supervisor

Bigfoot Recycling
02.2021 - Current

Cook Shift Leader

Chester Mini Mart
07.2019 - 07.2020

Prepared Foods Team Member

C.O.R.E.
04.2019 - 06.2019

Homemaker

Self Employed
05.2011 - 03.2019

Admissions Representative

Seneca Healthcare District
02.2007 - 10.2010

C-CMA/Phlebotomist

Drs. Olkin & Jones
05.2006 - 02.2007

C-CMA/Phlebotomist -

ProMedical

High School Diploma -

Chester Junior/Senior High School

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Stephanie McMenamin