Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Mena

Dallas,TX

Summary

Compassionate and detail-oriented professional with strong skills in patient care, effective communication, and team collaboration. Committed to enhancing customer experiences and ensuring quality service in fast-paced environments.And adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

OPD(online pick up and delivery)

Walmart
Dallas, Texas
11.2022 - Current
  • Managed online orders using inventory management systems to ensure accuracy.
  • Assisted customers in product selection tailored to individual preferences and needs.
  • Resolved customer inquiries efficiently across multiple communication channels.
  • Curated personalized shopping lists based on unique customer profiles.
  • Bagged groceries meticulously, preserving product integrity and separating fragile items.
  • Maintained relationships with grocery store personnel through professional interactions.
  • Shopped at designated stores, verified replacements, and selected quality produce and meat.

Intern

Christian care nursing & rehahabilit
Dallas, Texas
07.2025 - 07.2025
  • Assisted residents with daily living activities and personal care needs.
  • Helped transfer residents between beds, wheelchairs, and chairs using proper body mechanics techniques.
  • Reported any changes in resident behavior or health status to the nursing staff immediately.
  • Provided assistance to residents with daily activities, such as dressing and bathing.
  • Responded promptly to resident needs, including emotional support and physical care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Communicated effectively with healthcare team about resident conditions and concerns.
  • Maintained accurate records of resident care routines and observations.
  • Ensured a clean, safe, and comfortable environment for all residents.
  • Collaborated with team members to implement individualized care plans effectively.
  • Supported family members during visits by providing information about their loved one's condition.
  • Assisted with meal preparation according to dietary guidelines established by the dietitian.
  • Maintained a clean and safe environment for residents by following infection control policies.
  • Collaborated with nursing staff to develop individualized resident care plans.

Intern

YMCA
Dallas, Texas
06.2023 - 06.2023
  • Facilitated engaging activities for children in a dynamic recreational setting.
  • Collaborated with team members to create fun and educational programs.
  • Supervised groups of children during events, ensuring safety and enjoyment.
  • Adapted activities to suit diverse age groups and interests of participants.
  • Assisted in the set-up of activities for children, such as arts and crafts projects.
  • Encouraged positive behavior among participants at all times.
  • Created fun, interactive lessons plans that kept children engaged in learning new skills.

Education

Certification - CNA

TSC Career Institute
2692 N Galloway Ave,Mesquite, Tx 75150
07-2025

High School Diploma -

Skyline High School
7777 Forney Rd Dallas ,Tx 75227
05-2024

Skills

  • Patient care
  • Effective communication
  • Team collaboration
  • First Aid/CPR
  • Customer service
  • Activity planning
  • Dependable and responsible
  • Time management

Timeline

Intern

Christian care nursing & rehahabilit
07.2025 - 07.2025

Intern

YMCA
06.2023 - 06.2023

OPD(online pick up and delivery)

Walmart
11.2022 - Current

Certification - CNA

TSC Career Institute

High School Diploma -

Skyline High School

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