Stephanie Meriwether
McIntosh,AL
Summary
Dynamic leader and adept Medical Assistant/Team Leader Manager at Southern Psychiatry, with a proven track record in staff training and development, and patient triage. Enhanced team productivity and patient care through innovative training programs and efficient medical office administration. Skilled in HIPAA compliance and clinical documentation, consistently achieving high levels of patient satisfaction and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant/Team Leader Manager
Southern Psychiatry
10.2019 - Current
- Developed training programs for new medical assistants, resulting in increased competency and productivity.
- Provided exceptional patient support, addressing concerns and facilitating seamless appointment scheduling.
- Enhanced patient care by implementing effective communication and collaboration among team members.
- Implemented inventory management systems that minimized supply shortages and reduced costs associated with overstocking.
- Established positive rapport with patients through empathetic communication and attentive service.
- Streamlined medical office operations for improved efficiency through organized delegation of tasks.
- Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
- Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
- Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
Server/Bartender Trainer
Tacky Jacks
07.2009 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
CCMA - Medical ASsistant
Capps College
Mobile, AL04-1998
High School Diploma -
C.F Vigor HIgh
Prichard, AL05-1996
Skills
- Clinical leadership
- Vital signs monitoring
- Team building and motivation
- Staff training and development
- Insurance verification
- Medical office administration
- Reliable team player
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Patient triage
- Appointment scheduling
- Specimen labeling
- Specimens collection and processing
- Payment collection
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Medical Assistant/Team Leader Manager
Southern Psychiatry
10.2019 - Current
Server/Bartender Trainer
Tacky Jacks
07.2009 - 10.2016
CCMA - Medical ASsistant
Capps College
High School Diploma -
C.F Vigor HIgh
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