Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Stephanie Meyer

Venice

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant Manager

Papa John's Pizza
11.2020 - Current
  • Managing a Team of up to 15 team members.
  • Retained inventory
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managing customer expectations and complaint.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Interviewed prospective employees and provided input to the general manager on hiring decisions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Head Receptionist

University animal clinic
05.2016 - 03.2021
  • Managed a team of two
  • Greeted patient's entering establishment to determine nature and purpose of visit.
  • Performed data entry and other administrative tasks to support departments.
  • Displayed professional standards at reception desk to impress visitors.
  • Resolved customer complaints in a timely fashion while maintaining professionalism.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Obtained and processed payments from clients for products and services.
  • Distributed medications
  • Evaluating medical emergencies for triaging patients accordingly.
  • Conducted routine maintenance checks on equipment used at the reception desk.
  • Maintained office supply inventory and placed orders to meet demand.
  • Performed follow up calls to confirm scheduled appointments.
  • Scheduled and confirmed appointments.
  • Managed multiline phone systems, directing calls to appropriate personnel and taking detailed messages when necessary.

Associate trainer

Panera Bread
06.2014 - 02.2016
  • Managed a Team Of 4-5 in charge Quality Control
  • Taking Necessary Steps To Meet Customer Needs And Eectively Resolve Food Or Service Issues
  • Promptly resolved any complaints presented through company standard execution

Kennel Attendant

Woofdorf
11.2015 - 01.2016
  • Team Lead of four in charge of Cleaning
  • Cash handling
  • Meal prep
  • Customer Experience
  • Dog handling
  • Bathing and grooming
  • Retained inventory
  • Promptly resolved any complaints presented through company standard execution
  • Oce organization for document filing and booking appointments

Cashier

Wal-Mart
10.2009 - 09.2012
  • Ringing customers up for purchases
  • Maintaining quality of store upkeep
  • Exceeded in customer engagement satisfactory
  • Retained inventory
  • Collection of cart inventory for easier customer access

Education

Expanded Duties of Dental Auxiliary Personnel -

Dental Assistant Training Schools Florida - DATS
Bradenton, FL
09-2023

High School Diploma -

Longwood Highschool
Middle Island, NY
01.2009

Skills

  • Team management
  • Inventory management
  • Customer service
  • Money handling
  • Data entry
  • Customer relations
  • Office organization
  • Team motivation
  • Time management
  • Staff training and development
  • Effective communication
  • Problem solving
  • Scheduling and planning
  • Team leadership
  • Verbal and written communication
  • Data analysis
  • Decision-making
  • Computer skills

References

  • Kelly Menard, Delivery driver at Papa John's, 941-350-2369
  • Walter Rate, Delivery driver at Papa John's, 941-468-6952
  • Peg Gaven, Manager at University Animal Clinic, 941-355-7705
  • Kate Feulner, Line associate at Panera Bread, 631-742-0187
  • Alyson Maceroni, Cashier at Wal-Mart, 631-455-6801
  • Lara Johnson, Supervisor at the Woofdorf, 941-879-8138

Certification

CPR Certified

Languages

English
Native or Bilingual

Timeline

Assistant Manager

Papa John's Pizza
11.2020 - Current

Head Receptionist

University animal clinic
05.2016 - 03.2021

Kennel Attendant

Woofdorf
11.2015 - 01.2016

Associate trainer

Panera Bread
06.2014 - 02.2016

Cashier

Wal-Mart
10.2009 - 09.2012

Expanded Duties of Dental Auxiliary Personnel -

Dental Assistant Training Schools Florida - DATS

High School Diploma -

Longwood Highschool

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Stephanie Meyer