Summary
Overview
Work History
Skills
References
Volunteer Experience
Timeline
Generic

STEPHANIE MICHELLE LOPEZ

Moreno Valley,United States

Summary

Versatile and results-driven professional with extensive experience in administrative and HR roles, notably at Federal Mogul. Demonstrated expertise in HR policies, adept at fostering inclusive environments, and enhancing employee relations. Skilled in adaptability and communication, ensuring efficient problem-solving and compliance. Proven track record in improving recruitment processes and operational efficiency by leveraging interpersonal skills and HR knowledge.

Overview

10
10
years of professional experience

Work History

Administrative Assistant/License Recruiter

Creative Solutions for kids & families
Riverside, California
10.2024 - Current
  • Respond to emails, document management, create, edit, and store documents. Maintain filing systems, and update records. Order office supplies, and maintain inventory. Record meeting minutes, run errands, and also cover the front desk. Maintain accurate records of all prospective and licensed families, including contact information, training records, and case notes. Generate reports on recruitment efforts, placement statistics, and foster family compliance to share with agency leadership.

Customer Service Representative

Porvene Doors
Moreno Valley, California
07.2021 - 08.2024
  • Liaison, providing product/services information and resolving any emerging problems that our customer accounts might face with accuracy and efficiency
  • Helping Customers genuinely and excited to help while being patient, empathic, and passionately communicative while putting myself in customer's shoes and advocating for them when necessary

Human Resources Admin

Federal Mogul
Moreno Valley, California
01.2018 - 04.2021
  • As my role as Human Resources Admin managed onboarding process for staff, including orientation, training, and the completion of any paperwork
  • Maintaining accurate records for staff, including employment contracts, timesheets, and compliance documentation
  • Serving as primary point of contact for workers regarding HR related questions and concerns

Human Resources Admin

Ross Distribution Center
Perris, CA
08.2014 - 03.2018
  • Promoted inclusive workplace by advising team on employee relations issues, including conflict resolution, performance improvement, and related matters consistent with HR policy and practice
  • Assisted in reviewing policies, programs and practices to ensure value, compliance, fairness of application and effectiveness
  • Assured day-to-day operations of the HR Department
  • Performed all aspects of timekeeping and payroll processing

Skills

  • Adaptability
  • Outstanding negotiation skills
  • Interpersonal and Intrapersonal skills
  • Great Communication skills
  • Excellent administration and delegating skills
  • Ability to meet deadlines
  • Ability to anticipate and solve problems
  • Computer skills
  • People Management
  • HR knowledge and Expertise
  • Bi-lingual

References

  • Sandra Robinson, Senior Accountant, Riverside County, (951)567-4341
  • Adriana Ramos, Recruiting Manager, Partners Personnel, (951)345-2702
  • Jose Eduardo Salazar, Operations Manager, Republic Services, (951)675-5901

Volunteer Experience

Sunday School Teacher/Day Care Assistant, Temple de Milagros Church, 01/01/14, Current, Employed a variety of instructional aids, methods, and materials to provide creative teaching, helping children grow spiritually., Assisted 20 students and offered guidance and support to help students navigate challenges and succeed academically., Incorporated technology into classroom teachings to engage students and make learning more interactive., Assisted in the fund-raising activities for the church.

Timeline

Administrative Assistant/License Recruiter

Creative Solutions for kids & families
10.2024 - Current

Customer Service Representative

Porvene Doors
07.2021 - 08.2024

Human Resources Admin

Federal Mogul
01.2018 - 04.2021

Human Resources Admin

Ross Distribution Center
08.2014 - 03.2018

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STEPHANIE MICHELLE LOPEZ