Stephanie Mikan
Taftville,CT
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Server
A Thyme To Cook
North Stonington, CT
07.2023 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Carried trays of food items from kitchen to dining areas.
- Served beverages and appetizers to guests in an efficient manner.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Followed proper sanitation guidelines when handling food items.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Communicated with chefs regarding any special requests from guests.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
Administrative Assistant
The Children's Tree Montessori School
Old Saybrook, CT
09.2023 - 10.2024
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Processed invoices for payment using accounting software applications.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
General Kitchen Worker
Norwich Public Schools
Norwich, CT
03.2022 - 03.2023
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Organized and restocked kitchen items as needed.
- Prepared food items such as sandwiches, salads, soups, and desserts according to recipes or customer requests.
- Assisted in the preparation of hot and cold foods.
- Maintained cleanliness of all kitchen surfaces including floors, walls, counters, refrigerators.
- Followed health and safety guidelines for handling food properly.
Sales Support Assistant
International Cordage
Colchester, CT
06.2021 - 12.2021
- Assisted sales team in preparing quotations for customers.
- Provided administrative support to the sales department, such as filing documents and maintaining records.
- Maintained customer databases and updated contact information when necessary.
- Answered incoming calls from customers and responded to inquiries.
- Scheduled appointments for sales representatives with potential customers.
- Performed data entry tasks related to customer orders and invoices.
- Followed up on payment status of invoices issued to clients.
- Processed returns and refunds requests from customers promptly.
- Conferred with clients through phone and e-mail to facilitate sales process.
Quality Control Inspector
International Cordage
Colchester, CT
06.2017 - 06.2021
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Performed first article inspection on incoming raw materials.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Communicated effectively with management regarding progress toward meeting quality objectives.
Education
High School Diploma -
Bacon Academy High School
Colchester, CT06-2012
Skills
- Strong interpersonal skills
- Data organization
- Data entry documentation
- Microsoft
- Customer and client relations
- Administrative operations
- Database entry
- Database organization
- Filing and data archiving
- Professional and mature
- Highly organized
- Exceptional customer service
- Positive and professional
References
References available upon request.
Timeline
Administrative Assistant
The Children's Tree Montessori School
09.2023 - 10.2024
Server
A Thyme To Cook
07.2023 - Current
General Kitchen Worker
Norwich Public Schools
03.2022 - 03.2023
Sales Support Assistant
International Cordage
06.2021 - 12.2021
Quality Control Inspector
International Cordage
06.2017 - 06.2021
High School Diploma -
Bacon Academy High School
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