Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to accuracy and attention to detail. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Angels Island Coffee
04.2019 - Current
Maintained a clean and organized workspace.
Greeted customers with a friendly demeanor and promptly addressed their needs.
Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Recommended products based on solid understanding of individual customer needs and preferences.
Completed successful daily cash audits to correctly balance drawer at the end of the day.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Cashier
Cabelas
08.2023 - 04.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Mentored new employees on cashier duties.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.