Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Miller

Phelan,CA

Summary

At Vacasa, I spearheaded housekeeping operations, enhancing facility cleanliness through effective team leadership and the implementation of efficient procedures. My adeptness in problem-solving and strong customer service skills ensured guest satisfaction, while my expertise in sanitation standards and team building propelled staff performance and professional growth.


Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.


Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Experienced with managing housekeeping teams to maintain cleanliness and order. Utilizes strong leadership and organizational skills to ensure efficient operations. Track record of fostering collaborative work environment and meeting high standards of cleanliness.


Developed organizational and leadership skills in fast-paced hospitality environment, seeking to transition into new field. Ability to manage teams effectively and ensure high standards of cleanliness and safety. Focused on leveraging transferable skills to contribute to new professional setting.

Overview

7
7
years of professional experience

Work History

Housekeeping Lead

Vacasa
03.2018 - Current
  • Resolved guest complaints with prompt attention to detail, ensuring customer satisfaction throughout their stay at the property.
  • Provided constructive feedback to team members on their performance, helping them improve skills and advance professionally.
  • Facilitated team meetings for open communication among staff members and encouraged a collaborative approach to problemsolving.
  • Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
  • Conducted regular inspections to ensure adherence to safety, sanitation, and quality control guidelines.
  • Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
  • Assisted management in hiring decisions by conducting interviews and selecting qualified candidates for open positions.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed team productivity and workflow to exceed quality standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Handled requests for extra linens, toiletries and other supplies.

Education

High School Diploma -

Entiat HIgh School
Entiat
06-2001

Skills

  • Housekeeping techniques
  • Workload prioritization
  • Waste disposal
  • Sanitation standards
  • Task delegation
  • Laundry management
  • Room inspection
  • Customer service-focused
  • Cleaning techniques
  • Workload management
  • Project planning
  • Team building expertise
  • Laundry operations
  • Strong leadership
  • Teamwork
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Timeline

Housekeeping Lead

Vacasa
03.2018 - Current

High School Diploma -

Entiat HIgh School
Stephanie Miller