Stephanie Miller
Lewes,DE
Summary
Dedicated Certified Clinical Medical Assistant with extensive experience in patient care and healthcare administration. Skilled in assessing vital signs, performing lab procedures, and managing medical records. Effectively manages multiple tasks in high-pressure environments while fostering strong relationships with patients and medical staff.
Overview
21
21
years of professional experience
Work History
Certified Clinical Medical Assistant
Beebe Healthcare
Lewes, Delaware
01.2018 - Current
- Assisted physicians during patient examinations and procedures.
- Managed patient records using electronic health systems.
- Prepared examination rooms and ensured cleanliness and organization.
- Performed vital sign checks and documented patient information accurately.
- Coordinated with healthcare team to schedule appointments, enhancing patient access to care.
- Supported the implementation of new medical procedures and protocols.
- Communicated effectively with patients to address concerns and questions.
- Performed patient intake, including taking vital signs and medical histories.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Performed laboratory specimen collections such as urine samples, pap testing, and gyn biopsies and cultures.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Educated patients on medications and procedures, ensuring understanding of physician's instructions.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to identify workflow improvements, contributing to better patient outcomes.
- Positioned patients properly during examination or treatment for comfort and safety.
Medical Assistant
Bayside Health Association
Lewes, Delaware
01.2005 - 01.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured compliance with safety and infection control protocols consistently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Some College (No Degree) - Nursing
Delaware Technical Community College
DESkills
- Laboratory specimen collection
- Vital sign assessment
- EHR management
- Intake scheduling
- Examination preparation
- Medical terminology expertise
- Coding compliance
- CCMA NHA certification
- BLS and AED certification
Timeline
Certified Clinical Medical Assistant
Beebe Healthcare
01.2018 - Current
Medical Assistant
Bayside Health Association
01.2005 - 01.2018
Some College (No Degree) - Nursing
Delaware Technical Community College