STEPHANIE MILLIGAN

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled cash transactions and maintained sales and payments records accurately.
• Corresponded with clients through email, telephone, or postal mail.
• Restocked supplies and submitted purchase orders to maintain stock levels.

• Managed a multiline phone system, ensuring timely responses to client inquiries and directing calls as needed.
• Greeted clients in a professional manner, fostering a welcoming environment for all visitors.
• Provided general administrative support including data entry, document preparation, and mail distribution.
• Contributed to the smooth operation of the office through effective communication and multitasking skills.
• Performed front desk duties with accuracy and attention to detail, providing exceptional service to clients and coworkers alike.
• Handled sensitive information with discretion and maintained strict confidentiality in all matters relating to client records or employee files.
• Maintained cleanliness of reception area and conference rooms throughout the day to create a pleasant atmosphere for staff members and visitors alike.
• Assisted colleagues with various tasks during periods of high workload demands or absences from the office.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Monitored and screened visitors to verify accessibility to inter-office personnel.

• Created a classroom environment which focused on God, hands-on learning opportunities, and teacher led-instruction
• Collaborated with coworkers to maintain schedules and planning
• Worked hand-in-hand with teachers, students, and parents to ensure progress, growth, well-being, and overall success.
• Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
• Collaborated with colleagues to develop interdisciplinary units, fostering a holistic approach to education.
• Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
• Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.

ACTS Accreditation

Jan. 2023

The Association of Christian Teachers and Schools is an accreditation program that establishes high, uniform standards of Christian Schools. The certification is good for five years.

• Attentive, enthusiastic, disciplined substitute teacher with 10 years experience teaching
• Excellent communication and organizational skills
• Able to follow lesson plans and maintain a productive atmosphere
• Available for last minute scheduling and open to all grades.

• Created and implemented lesson plans using My Fathers World, Bob Jones University Curriculum
• Teacher Led instruction in all subjects ranging from Pre-K-Sixth grades
• Acted as a facilitator to online instructors for each subject from 2016-2021.

• Internship, Kindergarten and Second Grade
• Developed, Implemented and Evaluated Curriculum
• Complete teaching experiences
• Roosevelt Elementary and Truman Elementary Norman, OK.

• Worked at NRH throughout most of my college years
• Responsible for everything ranging from patient check-in and follow through, to demographic input through collection of insurance and patient data
• Answered and funneled phone calls appropriately
• Collected patient samples, centrifuged, and organized them for testing
• Responsible for patient comfort and direction to services.