Dynamic and motivated professional with a proven track record of achieving results, building relationships, designing training strategies, and managing projects from concept to completion. Adaptable with an ability to work independently, communicate effectively, and make critical decisions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Urban League Of Broward County
10.2023 - Current
Recruit for all positions by posting job ads, filtering applications, conducting introductory calls, scheduling virtual interviews, scheduling Level 2 background and drug screening, and drafting offer letters.
Onboard employees including I-9 document verification, E-Verify, W-4 form, handbook review, and orientation presentation.
Compile and monitor data for employee records and personnel documents to support accurate recordkeeping.
Establish solid relationships between departments by providing well-rounded support across various teams.
Coordinate company shirt and name badge orders working with the vendors and employees.
Learn and adapt quickly to new technology and software applications.
Prepare recruiting reports for HR Director and Executives.
Convert manual application into fillable PDF document.
Create step-by-step training documents.
Human Resources/Payroll Specialist
Southern Coast Services
08.2020 - 10.2023
Implemented HRIS software with improved functionality and user-friendliness, leading to increased efficiency and accuracy in processing tasks.
Recruited for all positions by reviewing applicants on job sites, using Bamboo HR applicant tracking system and Indeed, and conducting prescreening and in-person interviews.
Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Onboarded employees including welcome calls, I-9 document verification, E-Verify, W-4 form, new hire packets, handbook review, benefits review and enrollment, and orientation presentation.
Delivered comprehensive training sessions on processes for all employees, fostering a culture of knowledge sharing and continuous improvement.
Offboarded employees including preparation of termination letters, termination of employment, conducting exit interviews, reviewing the termination packet with the employee, collecting company property, and removing access to all company software.
Maintained strict confidentiality of sensitive employee information, ensuring compliance with all applicable data privacy regulations.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Developed policies and procedures with management team for all departments.
Developed and coordinated employee training programs to improve productivity and performance.
Investigated work-related injuries following OSHA guidelines.
Stayed up-to-date on industry trends and best practices through continued professional development, incorporating new insights into Human Resources processes as appropriate.
Managed all aspects of employee timesheet, complex bonus structure, loan, reimbursement, deduction, and garnishment tracking, diligently reviewing submissions for accuracy and completeness to prevent errors in payroll calculations.
Assisted employees in resolving discrepancies related to paychecks or deductions, fostering a positive relationship between the HR department and staff members.
Created and analyzed Payroll, Sales, Revenue, KPIs, and Schedule reports.
Audited service invoices for accuracy in ServiceTitan CRM.
CEO Warrior and Nexstar trained.
Business Analyst
24 DATA, Inc.
10.2018 - 07.2020
Effectively streamlined reporting processes saving the company valuable time and money.
Manipulated data using pivot tables, pivot charts, dashboards, and macros in Excel.
Analyzed company data for accuracy and trends.
Pinpointed inefficiencies in business practices and recommended improved policies.
Prepared technical and research documentation for websites and software.
Created training manuals for multiple departments.
Remote position.
Data Lead/Promotions
Maximum Marketing
09.2008 - 11.2018
Successfully reorganized the distributor promotion forms department.
Effectively redesigned the database profiles and created standards for future entry.
Worked with the database developer and management to design program interface and functionality.
Implemented a training program for the database and iPad presentation software.
Supported sales reps and account managers.
Worked extensively with manufacturers, distributors, and retailers.
Trust Accountant
Pension Investors
03.2007 - 11.2008
Performed trust accounting for retirement plans including 401(k), Profit Sharing, and Defined Benefit plans.
Provided support to the Plan Administrators through research and problem solving.
Participated in ongoing professional development, staying abreast of industry trends and best practices in trust accounting.
Education
Certificate - Human Resources Professional With Payroll Practice
Broward College
Fort Lauderdale, FL
01.2024
Certificate - Microsoft Office Specialist
Broward College
Fort Lauderdale, FL
12.2022
Certificate - Administrative Professional
Broward College
Fort Lauderdale, FL
05.2022
Bachelor of Music - Piano Performance
Stetson University
Deland, FL
05.1997
Skills
Applicant Tracking System
Business Analysis
Coaching & Mentoring
Collaboration
Data Analysis
Employee Orientation
Leadership
Microsoft 365
Problem Resolution
Supervision
Talent Acquisition
Team Building
Training & Development
Certification
Certified Administrative Professional, International Association of Administrative Professionals - November 2022 - November 2025
ServiceTitan Certified Administrator, ServiceTitan - August 2022 - December 2024
Accomplishments
Tournament Director Service Honor, Broward County Darting Association - June 2023
Tournament Director Honor, Broward County Darting Association, June 2019
Outstanding Employee Award, Maximum Marketing - December 2014
President's Award, Caribbean Darts Organization - July 2014
Outstanding Sales Support Award, Maximum Marketing - November 2010
Timeline
Human Resources Coordinator
Urban League Of Broward County
10.2023 - Current
Human Resources/Payroll Specialist
Southern Coast Services
08.2020 - 10.2023
Business Analyst
24 DATA, Inc.
10.2018 - 07.2020
Data Lead/Promotions
Maximum Marketing
09.2008 - 11.2018
Trust Accountant
Pension Investors
03.2007 - 11.2008
Certificate - Human Resources Professional With Payroll Practice