Stephanie Mitchell
Belleville,MI
Summary
Results-driven technical program manager with 10+ years of experience in resource allocation, program scheduling, collaboration and risk management. Expert in cost reduction and quality improvement through building data-focused programs and scalable processes.
Overview
24
24
years of professional experience
Work History
Program ManagerElectric VehiclesFord Customer
Advantage Resourcing
03.2020 - 12.2023
- Developed business cases based on scope info from Purchasing, Manufacturing and Engineering
- Lead cross-functional teams to develop EV battery refurbishment strategy and deployment
- Coordinated the management of the Bill of Materials for EV unique components on BEV/PHEV/FHEV programs
- Spearheaded development of service part order process that increased positive customer relationships and improved customer satisfaction by 20%.
program manager– vehicle personalization—ford motor company
ADVANTAGE RESOURCING
01.2012 - 03.2020
- Provided Manufacturing Engineering/Process support for Vehicle Personalization projects from Pre-builds to Job 1 launch
- Supported Business Case development by assessing manufacturing feasibility, cost, and timing information
- Led 5 cross-functional teams in cradle-to-grave vehicle accessory programs with $25M in revenue
- Managed teams to business objectives, ensuring 95% of project milestones were on-time and 98% were under-budget
- Delivered technical briefings and project progress to management via KPIs
- Commodity programs include keyless entry keypad, Cargo area storage, wheel kits and running boards.
Plant Vehicle team Engineer – Interior trim
Mazda NA Operations/Aerotek
03.2011 - 01.2012
- Acted as the Plant Liaison Engineer for Mazda and actively participated in Vehicle Quality Team activities (team meetings, Board Reviews) to provide technical direction and leadership
- Served as the technical leader to direct problem definition, data gathering for root cause analysis, and judgment of data to develop counter-measures to address field or in-plant quality concerns
- Analyzed internal and external quality indicators (IQS/GQRS/e-MQF/Warranty) and clarified issues to be resolved with problem definition, root cause analysis and permanent containment action
- Acted as the initial contact for analysis of plant and supplier quality issues
- Worked with manufacturing and Purchasing on key plant and supplier issues.
Instructor: Accounting & College Algebra
Academy of Court Reporting
04.2009 - 03.2011
- Developed effective curriculum utilizing group discussion, trivia, and visual aids to facilitate learning
- Designed projects that centered in real-world situations to demonstrate how math correlates with daily activities
- Planned and coordinated lessons that address various learning styles and abilities
- Student achievement scores were at or above 85% while fulfilling curriculum requirements.
Interior Design Engineer
Mitsubishi Motors R&D, N.A.
11.2005 - 03.2009
- Benchmarked several competitive vehicles for accurate analysis of product features—ergonomics, function, fit/finish, packaging, aesthetic
- Generated fit/finish reports that accurately analyzed position, tolerances and tactile quality of interior trim parts
- Developed & validated floor console designs to ensure all components meet design standards and budget constraints
- Created cost analysis/resource allocation models using linear programming; determine cost efficiency & quality.
Design & Release Engineer: Interior Systems
Ford Motor Company
05.2000 - 11.2005
- Developed & launched numerous interior trim redesign concepts, contributing to 65% material cost savings in truck cluster
- Directed Class A surface development of interior trim systems, ensuring interior designs complied with function & material specifications
- Implemented rapid prototyping & reverse engineering processes to develop new products & CAD data for accurate packaging analysis with interfacing components/systems
- Created drawing change notifications, new bill of materials (BOM) & assisted in design for proposed changes
- Evaluated design changes for performance & reliability via specification testing
- Prepared & presented technical reports to upper management during product cycle design reviews
- Supported build phase events and lead issue resolution via plant trial & part modifications, ensuring smooth OK-to-Ship milestones.
Education
Bachelor of Science in Mechanical Engineering -
Georgia Institute of Technology
Atlanta, GA12.1999
Bachelor of Science in Mathematics -
Spelman College
Atlanta, GA12.1999
Skills
- MS Excel
- MS Project
- Project roadmaps
- KPIs reporting
- Gantt charts
- Statement of work (SOW)
- APQP
- Process control methods
- Global 8D
- System engineering
- DFMEA/DVP
- Tolerance design
- Engineering drawings
- Green belt certified
- Process efficiency
- Vendor and stakeholder management
- Multi-project prioritization
- Cross-functional collaboration
- Risk management
Accomplishments
- Competency in root cause analysis
- Progressive experience and expertise in project planning, project completion, costing, risk management, deliverable tracking, quality improvement and change management throughout project life cycles
- Experienced in eliminating waste and maximizing project output
- Proven multi-project coordination, process validation, inventory management and materials allocation experience
- Exceptional ability to prioritize duties and make timely decisions in high-pressure environments
- 15+ years of professional experience in engineering design and project immersion.
- Self-motivated, persistent, dependable and people-oriented
Additional Information
- National Society of Black Engineers, Dean’s List
- Ethel Waddell Githii Honors Program, Dean’s List
Timeline
Program ManagerElectric VehiclesFord Customer
Advantage Resourcing
03.2020 - 12.2023
program manager– vehicle personalization—ford motor company
ADVANTAGE RESOURCING
01.2012 - 03.2020
Plant Vehicle team Engineer – Interior trim
Mazda NA Operations/Aerotek
03.2011 - 01.2012
Instructor: Accounting & College Algebra
Academy of Court Reporting
04.2009 - 03.2011
Interior Design Engineer
Mitsubishi Motors R&D, N.A.
11.2005 - 03.2009
Design & Release Engineer: Interior Systems
Ford Motor Company
05.2000 - 11.2005
Bachelor of Science in Mechanical Engineering -
Georgia Institute of Technology
Bachelor of Science in Mathematics -
Spelman College
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