Summary
Overview
Work History
Education
Skills
Qualifications Summary
Timeline
Generic

Stephanie M. Korczak

Cape Coral

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

14
14
years of professional experience

Work History

Receptionist

Leon D Goldsmith CPA PA
01.2022 - Current


  • Schedule client appointments
  • Log in client data into Excel for processing tax returns
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provides a combined effort to team members including scanning, making copies, email, and packaging up completed tax returns

Receptionist

William Burton Company
01.2021 - 04.2021
  • Responsible for direct mailing of client’s tax returns
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted clients and visitors, ensuring a welcoming environment and positive first impression.
  • Scheduled appointments and coordinated meetings for accounting professionals to optimize workflow.

Front End Supervisor

T.J.Maxx
09.2019 - 01.2021
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Trained and mentored team members on product knowledge and customer service techniques.
  • Delegated and monitored employee activity for front end support
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Sales Associate/Customer Service

Burlington Coat Factory
04.2014 - 01.2019
  • Accountable for all front-end operations including sign off authorization for return/layaway inventory and overseeing the balancing of cash drawers daily
  • Monitored sales associate assignments for sales floor support
  • Provided exceptional customer service, assisting shoppers with product selections and inquiries.
  • Maintained organized merchandise displays to enhance visual appeal and accessibility for customers.

Event Server

Descenza Diamonds
03.2012 - 12.2013
  • Provided Customer Service of Beverage and Food items during various retail events consisting of large groups of 100 or more people.
  • Delivered exceptional customer service during high-profile events, ensuring guest satisfaction.
  • Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
  • Coordinated event setups and breakdowns, maintaining organization and efficiency throughout processes.

Education

Accounting -

North Shore Community College
Danvers, MA
01.2018

Skills

  • Organization skills
  • Time management
  • Multi-line telephone operation
  • Data entry
  • Customer and client relations

Qualifications Summary

  • Detailed and Organized- Customer Service and Employee Relations
  • Supervisor for Sales Associates/ Customer Service and Cash Reconciliation
  • Proficient in Microsoft Word and PowerPoint Presentations

Timeline

Receptionist

Leon D Goldsmith CPA PA
01.2022 - Current

Receptionist

William Burton Company
01.2021 - 04.2021

Front End Supervisor

T.J.Maxx
09.2019 - 01.2021

Sales Associate/Customer Service

Burlington Coat Factory
04.2014 - 01.2019

Event Server

Descenza Diamonds
03.2012 - 12.2013

Accounting -

North Shore Community College

Similar Profiles

CREATE PROFILE