Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

STEPHANIE M. LAKE

DREXEL HILL

Summary

Driven and adaptable professional eager to leverage skills while continuously learning and growing in a dynamic environment. Passionate about taking on new challenges and contributing to the success of a forward-thinking organization

Professional with proven track record in elevating client experiences and operational efficiency. Known for fostering team collaboration and adapting to industry changes seamlessly. Expertise includes staff development, inventory control, and customer service excellence.

Overview

8
8
years of professional experience

Work History

Salon Coordinator

21M Salon
06.2019 - Current
  • Responsible for managing salon operations
  • Manage salon inventory and coordinate with vendors as needed
  • Ensure cleanliness and hygiene standards are maintained
  • Resolve client complaints and provide solutions to staff disputes
  • Create and distribute promotional marketing materials
  • Organize monthly events to attract new clientele
  • Manage stylist roster and client scheduling
  • Maintain appropriate staffing levels to ensure salon revenue is met and profit is being maximized
  • Assist stylists as needed with styling, product upselling, and more
  • Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures

Assistant/ Stylist

SIAANI Salon
09.2016 - 07.2019
  • Began as an assistant but quickly assisted with front desk responsibilities along with administrative work, billing vendors, organizing schedules, assisting stylist
  • Drove revenue growth for multiple businesses by enhancing customer support, employee relations, and collecting payments
  • Led training, provided hands-on assistance, and organized promotional events to improve performance and profitability
  • Earned qualifications in various fields, ensuring a versatile and efficient approach to revenue-driven projects
  • Inventory ordering and receiving
  • Front desk assistance
  • Billing vendors
  • Organizing invoices

Education

PA. State Cosmetology -

Jean Madeline Aveda institute
Philadelphia, Pennsylvania
01.2006

High School Diploma -

Mount Saint Joseph Academy
Rutland, VT
01.2003

Skills

  • MANAGEMENT
  • CUSTOMER SERVICE
  • BILLING
  • COSMETOLOGY
  • Adaptability
  • Operative skills
  • Billing and invoicing familiarity
  • Appointment scheduling
  • Written and verbal communication

Accomplishments

  • Drove revenue growth by enhancing customer support, employee relations, and collecting payments.
  • Provided hands-on assistance, and organized promotional events to improve performance and profitability.
  • Earned qualifications in various fields, ensuring a versatile and efficient approach to revenue-driven projects.

Timeline

Salon Coordinator

21M Salon
06.2019 - Current

Assistant/ Stylist

SIAANI Salon
09.2016 - 07.2019

High School Diploma -

Mount Saint Joseph Academy

PA. State Cosmetology -

Jean Madeline Aveda institute

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STEPHANIE M. LAKE