Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stephanie Momparler

Summary

Dynamic professional with a proven track record of enhancing operational efficiency and streamlining workflows through exceptional organizational skills. Expertise in optimizing processes to eliminate inefficiencies and design innovative systems across diverse industries drives impactful results. A strong focus on strategic oversight of daily operations ensures seamless task coordination that aligns with broader organizational objectives. Extensive experience in employee onboarding, record maintenance, training program coordination, and supporting various HR initiatives underscores a commitment to fostering a cohesive and productive work environment.

Overview

7
7
years of professional experience

Work History

Associate Operations Support Analyst, Human Resources

Citibank
12.2022 - 07.2025
  • Demonstrate in-depth understanding of end-to-end Total Rewards processes and related systems including Workday, ServiceNOW, and various Microsoft tools, adhering to all controls and managing quality standards.
  • Perform financial calculations such as, Termination Pay, Payroll Tax Validations, employee time reviews, absence calculations, and payroll adjustments.
  • Implement employee life cycle, from recruitment to retirement, including payroll, onboarding, career mobility, learning and development, talent and performance, and compensation and benefits.
  • Support leave Administration for medical and non-medical absences, ensuring all Citi policy and Regulatory Requirements for the US and Canada are met.
  • Review and analyze employee pay statements to identify potential discrepancies, and validate employees profile set up and understand variances and root cause differences.

Human Resource Generalist

Assisting Hands
08.2020 - 12.2022
  • Processed onboarding applicants, employees, and clientele through Ultipro and gathering information regarding I-9 verification, as well as guiding them to receive the correct certificates in a scheduled manner.
  • Utilized UKG as well as Kronos for HR, payroll, and to increase the efficiency of when helping maintain compliance.
  • Provided high-quality advice and service to management on daily employee relations and performance management issues.
  • Offered proactive recruiting assistance and supported the HR department in implementing programs to help improve the employee experience.

Data Analysis Supervisor

Interactive Health Alliance
03.2019 - 08.2020
  • Administrated information on employers, and clients while communicating the details on home health care cases.
  • Controlled the functioning of coding, programming, and medical billing for health agencies and hospitals.
  • Operated with Linux Mint and Microsoft office/Excel when inputting data & creating reports.

Client Coordinator

Boyette Animal Hospital
07.2018 - 03.2019
  • Communicated appointment details for clients in reception (walk in or phone in).
  • Remained knowledgeable on the changes in medicine to report and respond to inquiries.
  • Competent and operate Microsoft computer systems to organize client and pet files.

Education

Bachelors in Science -

University of South Florida
Tampa, FL
02.2017

Skills

  • Workday, ServiceNow, SharePoint, Prime view, UKG, Kronos, Microsoft Word, Microsoft Excel, Microsoft Power Point, Assertive attitude, Monitoring and feedback, Attention to details, Organization, Flexibility, Adaptability, and Creative thinking
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Websites

Timeline

Associate Operations Support Analyst, Human Resources

Citibank
12.2022 - 07.2025

Human Resource Generalist

Assisting Hands
08.2020 - 12.2022

Data Analysis Supervisor

Interactive Health Alliance
03.2019 - 08.2020

Client Coordinator

Boyette Animal Hospital
07.2018 - 03.2019

Bachelors in Science -

University of South Florida

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