Stephanie Monaghan
Putnam Valley,NY
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in communication and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Babysitter
Brendan Connors
11.2024 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Communicated with parents regarding children's progress and development, raising any issues.
- Encouraged positive behavior and manners through example and gentle guidance.
Park Ranger
Westchester County Police Department
05.2023 - 10.2024
- Worked alongside Westchester County Police
- Received police training
- Learned and dealt with conflict, arguments, and disagreements.
- Handled patrons who brought up negative experiences and helped them resolve their issue in a compromising way.
- Followed orders directed by officers
- Wrote down information during aided moments
- Successfully called into headquarters to have ambulance come for aided cases
- Patrolled the entirety of the park and pool deck to ensure safety
- Walked out patrons who weren’t following the pool’s guidelines
- Completed thorough bag checks throughout the day
- Confiscated prohibited items such as pepper sprays, knives, alcohol, stun guns, glass, and styrofoam
- Help with confrontations between county workers and patrons by standing guard and jumping in to help when needed
Swim Instructor
Goldfish Swim School
03.2023 - 08.2023
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Ensured that swimmers followed pool rules and regulations at all times.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
Disney College Program Intern
Walt Disney Company
05.2022 - 08.2022
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Initiated friendly conversation with guests to determine level of assistance required.
- Assisted guests by asking open-ended questions to understand needs and suggest suitable merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost guest satisfaction and retention.
- Assessed guest product needs and interests in order to best recommend suitable items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Answered questions about current promotions and resolved issues according to store policies.
- Used product knowledge to suggest items to match guest needs.
- Arranged merchandise for display to highlight new styles, attract guest and enhance sales.
- Organized store by returning merchandise to proper areas and restocked displays.
- Bagged or packaged purchases and wrapped gifts.
- Exchanged merchandise for guest and accepted returns.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared merchandise for purchase or rental.
- Computed purchases and received and processed cash or credit payment.
- Stocked shelves and supplies and organized displays to focus guest attention on specific items.
- Exchanged merchandise for guest and accepted returns.
Seasonal Sales Associate
Walt Disney Company
11.2020 - 01.2021
- Engaged with customers to effectively build rapport and lasting relationships
- Completed orders and organized product deliveries to meet customer timetables
- Grew sales and boosted sales while applying proactive management strategies and enhancing sales training
- Prepared large cash deposits with zero discrepancies
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
- Solved guest challenges by offering relevant products and services
- Maintained records related to sales, returns and inventory availability
- Provided positive first impressions to welcome existing, new and potential customers
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Loaded and unloaded merchandise using ladder and pallet jack
- Increased sales by offering advice on purchases and promoting additional products
- Achieved perfect attendance and on-time record
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Worked alongside retail representatives to enhance product presentations and advertising collateral
- Organized racks and shelves to maintain store visual appeal, engage customers and promote special merchandise.
Book Publishing Program Participant
Susquehanna University
07.2019 - 07.2019
- Attended a one week book publishing program at a university when I was a junior in high school.
- Proposed or approved modifications to project plans.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality and conformance.
- Planned and delivered training sessions to improve group member effectiveness and address areas of weakness.
- Produced thorough, accurate and timely reports of project activities.
- Created an original story, planned the pricing, and organized a presentation about project to present.
- Attended lectures about book publishing.
- Learned from workers at Harper Collins, Simon and Schuster, and other top publishing houses.
Camp Counselor
Kjk Productions
06.2016 - 08.2018
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
- Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health
- Worked with children of varying age, interest, skill and developmental levels
- Followed established emergency procedures to enable best possible resolution of incidents
- Trained staff members on conducting events and following safety procedures
- Provided clear instruction to activity and program participants to deliver fun and maintain safety
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Welcomed participants and directed to assigned areas.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Improved camper experience with list of flash-fun ideas.
- Tracked attendance, checking off present individuals.
- Coordinated and led group activities for campers and counselors.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Established and built relationships with campers to ease fears in new environment.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Met with staff to discuss rules, regulations and work-related problems.
Education
Bachelor of Arts - English
UNIVERSITY AT BUFFALO
Buffalo, New YorkHigh School Diploma -
PUTNAM VALLEY HIGH SCHOOL
Putnam Valley, NY06.2020
Skills
- Time management
- Memorization skills
- Excellent communication
- Decision Making
- Team Leadership
- Verbal and Written Communication
- Friendly, Positive Attitude
Accomplishments
- National English Honor Society
Certification
- Opiate Overdose Certified with Narcan
Timeline
Babysitter
Brendan Connors
11.2024 - Current
Park Ranger
Westchester County Police Department
05.2023 - 10.2024
Swim Instructor
Goldfish Swim School
03.2023 - 08.2023
Disney College Program Intern
Walt Disney Company
05.2022 - 08.2022
Seasonal Sales Associate
Walt Disney Company
11.2020 - 01.2021
Book Publishing Program Participant
Susquehanna University
07.2019 - 07.2019
Camp Counselor
Kjk Productions
06.2016 - 08.2018
High School Diploma -
PUTNAM VALLEY HIGH SCHOOL
Bachelor of Arts - English
UNIVERSITY AT BUFFALO
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