Stephanie Mondragon
Dinuba,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Physical Therapist Assistant
New American Physical Therapy
09.2022 - 10.2023
- Monitored patient progress and adapted treatment plans to reflect changes.
- Improved patient mobility using passive and active therapeutic exercises.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Monitored patient progress and reported changes to physical therapist.
- Documented each patient case with updates in computer system.
- Performed therapeutic hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Administered ultrasound, diathermy or other therapeutic modalities.
- Checked physical therapy supplies, assisting with ordering and restocking.
- Educated families and caregivers on treatment programmes for improved at-home support.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Waitress
Rio Bravo Mexican Grill
07.2021 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL05.2022
Skills
- Bilingual
- Patient Education
- Therapeutic Exercises
- Patient Service
- Customer Service
- Sales Techniques
- Cash Handling
- Returns Processing
Languages
Spanish
Native or Bilingual
Timeline
Physical Therapist Assistant
New American Physical Therapy
09.2022 - 10.2023
Waitress
Rio Bravo Mexican Grill
07.2021 - 08.2022
High School Diploma -
Okeechobee High School
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