Stephanie Montemayer
Remington,IN
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining transactions at Community State Bank. Skilled in conflict resolution and time management, adept at fostering positive relationships and efficiently solving problems. Demonstrates exceptional communication and professionalism, significantly improving client trust and service quality.
Overview
2
2
years of professional experience
Work History
Bank Teller
Community State Bank
06.2023 - Current
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Retail Sales Associate
CVS Pharmacy
01.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Indianapolis, IN08-2025
Skills
- Excellent time management skills
- Approachable
- Positive
- Friendly
- Cheerful
- Excellent communication skills
- Reliable
- Positive Attitude
- Problem-solving abilities
- Multitasking
- Team building
- Professional ethics
- Product Knowledge
- Conflict Resolution
- Professionalism
Timeline
Bank Teller
Community State Bank
06.2023 - Current
Retail Sales Associate
CVS Pharmacy
01.2023 - 05.2023
High School Diploma -
Ivy Tech Community College of Indiana
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