Stephanie Montgomery
Boonville,IN
Summary
With a proven track record at Lighthouse Counseling Services, Inc., I've excelled in strategic visioning and inspirational leadership, significantly enhancing employee satisfaction and retention. My expertise in crisis management and talent development has fostered a culture of continuous growth, driving operational excellence and client engagement across the organization.
Licensed counseling professional with proven ability to support clients in overcoming emotional and mental health issues. Known for achieving positive outcomes through evidence-based therapeutic practices and personalized treatment plans. Team-oriented with strong focus on collaboration and adaptable to changing client needs, demonstrating empathy and active listening skills.
Overview
21
21
years of professional experience
Work History
CEO
Lighthouse Counseling Services, Inc.
01.2020 - Current
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Developed high-performing executive team by staff engagement and implementing comprehensive training programs.
- Created succession plans to provide continuity of operations during leadership transition.
- Founded performance- and merit-based evaluation system to assess staff performance.
Chief Clinical Director
Lighthouse Counseling Services, Inc.
01.2017 - Current
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined clinical operations for improved efficiency and reduced costs.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Licensed Clinical Professional Counselor
Lighthouse Counseling Services, Inc.
08.2010 - Current
- Integrated cultural competence into counseling sessions, ensuring sensitivity to diverse client backgrounds and needs.
- Advocated for clients'' needs within various settings such as schools or workplaces to improve overall quality of life.
- Promoted professional development by attending conferences, participating in continuing education courses, and staying current with advances in the field of mental health counseling.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients dealing with complex mental health issues.
- Increased client engagement in therapy by building strong rapport, promoting trust, and providing a safe environment for self exploration.
- Maintained detailed documentation of client sessions, progress notes, treatment plans, and outcomes to ensure continuity of care.
- Enhanced client well-being by developing and implementing customized therapeutic interventions.
- Conducted thorough assessments to accurately diagnose mental health disorders and inform appropriate treatment plans.
- Supervised trainee counselors in the delivery of high-quality clinical services while adhering to professional standards and ethical guidelines.
Targeted Case Manager
Lighthouse Counseling Services, Inc.
06.2003 - Current
- Provided support to program participants by arranging services and sourcing relevant services.
- Established rapport with diverse client populations by demonstrating empathy and cultural competency in all interactions.
- Educated clients on available resources and their rights within the system, empowering them to advocate for themselves effectively.
- Provided support to program participants by arranging services and sourcing relevant support.
- Reduced barriers to accessing services by navigating complex systems alongside clients.
- Promoted self-sufficiency among clients through skill-building activities focused on problem-solving, decision-making, and goal setting.
- Managed caseloads efficiently while maintaining high-quality service delivery standards.
- Collaborated with community partners to expand available services and resources for clients, fostering stronger support networks.
- Advocated on behalf of clients when faced with challenges or obstacles impeding their progress towards goals.
Licensed Professional Counselor Associate
Lighthouse Counseling Services, Inc.
03.2010 - 12.2015
- Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
- Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
- Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
- Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
- Collaborated with interdisciplinary team members, ensuring comprehensive care for clients.
- Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
- Served as an advocate for clients rights ensuring they were treated fairly and appropriately by various systems, organizations, and agencies.
- Provision of clinical services under supervision.
Education
Master of Science - Mental Health Counseling
Capella University
Minneapolis, MN12-2009
Bachelor of Science - Sociology
Bethel College
McKenzie, TN05-1998
Skills
- Effective decision making
- Operational excellence
- Strategic visioning
- Crisis management
- Talent development
- Succession planning
- Inspirational leadership
- Relationship and team building
- Leadership and people development
- Client engagement
Timeline
CEO
Lighthouse Counseling Services, Inc.
01.2020 - Current
Chief Clinical Director
Lighthouse Counseling Services, Inc.
01.2017 - Current
Licensed Clinical Professional Counselor
Lighthouse Counseling Services, Inc.
08.2010 - Current
Licensed Professional Counselor Associate
Lighthouse Counseling Services, Inc.
03.2010 - 12.2015
Targeted Case Manager
Lighthouse Counseling Services, Inc.
06.2003 - Current
Master of Science - Mental Health Counseling
Capella University
Bachelor of Science - Sociology
Bethel College
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