Summary
Overview
Work History
Education
Skills
Certification
Timeline
Stephanie Montgomery

Stephanie Montgomery

Azle,TX

Summary

Experienced Director and Chief Administrator with a strong track record in effectively managing operations in the beauty sector. Seeking a career change to customer service, leveraging strong leadership skills and unwavering commitment to aligning educational programs with industry standards. Deep understanding of operational excellence and a passion for driving organizational success. Dedicated to delivering exceptional results and fostering a culture of excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director, Chief Administrator, Licensed Esthetician

Institute Of Beauty
09.2019 - Current
  • Oversees all operations within the institute
  • She is exercising independent judgment to manage company-wide initiatives ensuring alignment of the school's curriculum with industry benchmarks and equipping students with essential skills and knowledge for success in the beauty sector

Esthetician

Ilash studio
12.2012 - Current
  • Evaluating Skin Condition: Assessing a customer's skin condition and offering treatment recommendations
  • Skin Care Recommendations: Advise clients on suitable skin care products, including moisturizers and facial washes
  • Hair Removal: Performing waxing or plucking to remove unwanted hair
  • Facials: Providing facials to enhance skin health and appearance
  • Eyelashes: We provide different eyelash options (semi-permanent extensions, individuals, lashes) each eyelash option gives a distinct look from natural to bold giving the client several options for the occasion

Guest Service Associate

European Wax Center
07.2012 - 01.2013
  • Customer Service Representative responsible for providing exceptional customer service and support to all guests
  • Representing the European Wax Center to the public, individually responsible for direct interaction and independent management of guest communications from inbound inquiries across social media, chat, reviews, telephone, and email correspondence
  • We aim to ensure guests receive an exceptional experience through helpful, friendly, and professional service promptly

Education

Cosmetology License -

Institute Of Beauty, Richland Hills, TX
12.2024
  • 1000-hour comprehensive Cosmetology program provided hands-on training from experienced instructors.
  • IOB also partners with some amazing brands to give students the opportunity for extra certifications and skills.

Esthetician License -

Duvall’s School Of Cosmetology, Bedford, TX
06.2012
  • 750-hour comprehensive Esthetics program provided hands-on training from experienced instructors.
  • DuVall also partners with some amazing skincare brands to give students the opportunity for extra certifications and skills.

Diploma -

Trimble Tech High School, Fort Worth, TX
05.1999

Trimble Tech provided Science, English, Math, Art, physical education, and photography instruction.

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Operations management
  • Project management
  • Organizational development
  • Business administration

Certification

  • Dermalogica Expert
  • Texas Laser Institute Microdermabrasion & Micro Needling
  • Texas Department Licensing And Regulation Health & Safety

Timeline

Director, Chief Administrator, Licensed Esthetician - Institute Of Beauty
09.2019 - Current
Esthetician - Ilash studio
12.2012 - Current
Guest Service Associate - European Wax Center
07.2012 - 01.2013
Institute Of Beauty - Cosmetology License ,
Duvall’s School Of Cosmetology - Esthetician License,
Trimble Tech High School - Diploma,

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Stephanie Montgomery