Stephanie Montoya
Raton,NM
Summary
Dynamic and detail-oriented professional with experience at Triad, excelling in worksite safety and team collaboration. Proven problem-solver with a strong focus on efficiency, contributing to timely project completions. Skilled in operating power tools and maintaining organized work environments, ensuring high standards of safety and productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Construction Laborer
Triad
Los Alamos, NM
01.2025 - 08.2025
- Operated various power tools, ensuring safety and efficiency in construction tasks.
- Assisted in site preparation, including excavation and material handling, to support project timelines.
- Collaborated with team members to implement safety protocols, enhancing site safety standards.
- Maintained cleanliness and organization of work areas, promoting a safe working environment.
- Participated in training sessions to improve knowledge of safety practices and equipment usage.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Waitress
Buffalo Wild Wings
Santa Fe, NM
02.2025 - 07.2025
- Provided exceptional customer service, ensuring guest satisfaction through attentive communication.
- Assisted with menu knowledge, enabling informed recommendations to enhance dining experience.
- Handled cash transactions accurately, maintaining register accountability and balancing at shift end.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Concessions Cashier
Mitchell Theater
Española, NM
05.2023 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent record-keeping.
- Assisted customers with menu selections and answered inquiries regarding food items.
- Ensured cleanliness and organization of concessions area to enhance customer experience.
Custodian
Kleentech
06.2021 - 11.2023
- Maintained cleanliness and organization of assigned areas, ensuring a safe environment.
- Operated cleaning equipment, including floor buffers and vacuums, with adherence to safety protocols.
- Assisted in inventory management of cleaning supplies, reporting shortages promptly.
- Conducted routine inspections of facilities to identify maintenance needs and hazards.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Head Cashier
Natural Grocers
Los Alamos, NM
02.2019 - 05.2021
- Supervised cash register operations, ensuring accurate transactions and customer satisfaction.
- Trained new cashiers on company policies and effective customer service techniques.
- Coordinated daily cash drawer reconciliations to maintain financial accuracy.
- Implemented efficient checkout processes, reducing wait times for customers.
- Resolved customer inquiries and complaints promptly to enhance shopping experience.
- Conducted regular audits of cash handling procedures to ensure compliance with standards.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Education
Certification - Payroll
Penn Foster College
Scottsdale, AZHigh School Diploma - High School Diploma
Victory Christian Academy
Española, NM05.2010
Skills
- Problem-solving
- Attention to detail
- Team-oriented and dependable
- Worksite safety
- Basic math
Certification
Certification of achievement ANE awareness
Certification of achievement introduction to person centered planning
Certification of achievement HIPPA
Certification of achievement introduction to waivers
Timeline
Waitress
Buffalo Wild Wings
02.2025 - 07.2025
Construction Laborer
Triad
01.2025 - 08.2025
Concessions Cashier
Mitchell Theater
05.2023 - 02.2024
Custodian
Kleentech
06.2021 - 11.2023
Head Cashier
Natural Grocers
02.2019 - 05.2021
Certification - Payroll
Penn Foster College
High School Diploma - High School Diploma
Victory Christian Academy