Summary
Overview
Work History
Education
Skills
Software
Timeline
OfficeManager

Stephanie Moore

USA

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

17
17
years of professional experience

Work History

OFFICE MANAGER

The Original Water Doctor
10.2017 - Current
  • Streamlined office processes, regulated communications and standardized filing systems to facilitate smooth operations.
  • Addressed customer inquiries and promptly resolved complaints.
  • Facilitated accounting and payroll functions.
  • Negotiated contracts with vendors and service providers to secure competitive pricing and maintain positive vendor relationships.
  • Performed recordkeeping and document filing tasks to organize important company information.
  • Coordinated office workflow and monitored task completion to evaluate quality and performance.
  • Oversaw office supply inventory, usage and replenishment for fast-paced office environment.
  • Resolved conflicts within teams promptly to maintain a positive work environment.

OFFICE MANAGER

Ship Shape Canvas
11.2015 - 08.2017
  • Manage daily office operations: scheduling and dispatch, bookkeeping and payroll and correspondence.
  • Addressed customer inquiries and promptly resolved complaints.
  • Coordinated office workflow and monitored task completion to evaluate quality and performance.
  • Oversaw office supply inventory, usage and replenishment for fast-paced office environment.

DISPATCH MANAGER

Bonnie Towing
10.2008 - 06.2015
  • Maintained detailed records of truck operations and relayed updates to customers.
  • Prepared documentation for drivers to minimize delays and errors.
  • Incorporated information such as customers' needs and current truck availability to prioritize scheduled stops.
  • Tracked mileage, updated maintenance records and logged locations to meet contract terms and internal recordkeeping requirements.
  • Ensured compliance with safety standards and transportation regulations.
  • Collaborated with maintenance team to schedule vehicle repairs and inspections.
  • Managed communication with drivers to ensure efficient route planning.

Education

HIGH SCHOOL DIPLOMA - undefined

Winter Park High School
Winter Park, FL
05.1998

Skills

  • Staff management
  • Documentation and reporting
  • Time management
  • Verbal and written communication
  • Scheduling and coordinating
  • Negotiation and conflict resolution
  • Business administration
  • Reporting and documenting
  • Customer relationship management
  • Goal setting
  • Teamwork and collaboration
  • Bookkeeping
  • Billing
  • Scheduling coordination
  • Proposal writing
  • Technical support

Software

QuickBooks Online

Kickserv

Microsoft Office

Service Titan

Timeline

OFFICE MANAGER

The Original Water Doctor
10.2017 - Current

OFFICE MANAGER

Ship Shape Canvas
11.2015 - 08.2017

DISPATCH MANAGER

Bonnie Towing
10.2008 - 06.2015

HIGH SCHOOL DIPLOMA - undefined

Winter Park High School
Stephanie Moore
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