Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Moore

Mesa,AZ

Summary

Dynamic Inventory Specialist with proven expertise at Walgreens in inventory control and customer service. Achieved significant improvements in stock accuracy and reduced shortages through strategic management. Recognized for fostering teamwork and collaboration, enhancing operational efficiency, and delivering exceptional customer satisfaction. Committed to excellence and detail-oriented in all aspects of inventory management.

Overview

12
12
years of professional experience

Work History

Inventory Specialist

Walgreens
05.2021 - Current
  • Process all claims and returns for the pharmacy and front end of store.
  • Complete physical inventory counts each month (excess counts)
  • Responsible for annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Improved warehouse space utilization with strategic reorganization of stock areas.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Coordinated with suppliers to ensure timely restocking of high-demand items, preventing potential sales losses.
  • Responsible for receiving and ordering all drugs in pharmacy and product on the front end of store.

Emerging Store Manager (Assistant Store Manager)

Walgreens
03.2018 - 04.2021
  • Enhanced team performance through effective training and mentoring programs.
  • Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
  • Fostered strong relationships with customers to enhance satisfaction and loyalty.
  • Conducted regular assessments of store performance, identifying areas for operational improvement.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees, while ensuring team members are following policies and procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Shift Lead Manager

Walgreens
05.2013 - 03.2018
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
  • Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
  • Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
  • Managed inventory levels, implementing efficient stock management processes to reduce waste.
  • Opening and closing store as well as cash handling

Education

High School Diploma -

Corona Del Sol
Tempe, AZ
05-2000

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration

Timeline

Inventory Specialist

Walgreens
05.2021 - Current

Emerging Store Manager (Assistant Store Manager)

Walgreens
03.2018 - 04.2021

Shift Lead Manager

Walgreens
05.2013 - 03.2018

High School Diploma -

Corona Del Sol

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Stephanie Moore