Stephanie Morales Pineda
Summary
Highly successful professional with a proven track record in thriving in fast-paced and demanding environments. Efficient team player and problem solver, excels at making quick and effective decisions while maintaining a calm and positive attitude. Eager to exceed company expectations, brings strong experience in material handling and warehouse operations. Skills include safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills, contributing to a smooth workflow.
Overview
11
11
years of professional experience
Work History
Forklift Operator
TJ Maxx Distribution Center
04.2016 - Current
- Collaborated with supervisors to troubleshoot issues onsite, quickly identifying solutions to keep projects moving forward.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Assisted in training new employees on safe forklift operation and warehouse procedures, promoting a strong safety culture.
- Demonstrated flexibility in adapting to changing demands by cross-training in various warehouse roles as needed.
- Looked outside known experience to find solutions and produce results.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Collaborated with team members to complete tasks efficiently and meet deadlines in a fast-paced environment.
Manager
Papa John's Pizza
08.2014 - 02.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Strengthened vendor relationships by consistently providing exceptional customer service when resolving billing inquiries or disputes over phone or email correspondence.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
Diagnostic Medical Sonography - Medical Physics
College of Southern Nevada
Las Vegas05-2028
Skills
- Effective Leadership
- Detail-Oriented Organization
- Strategic Issue Resolution
- Collaborative Team Engagement
- Fluent bilingualism English/Spanish
- Adept multi-tasker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Forklift Operator
TJ Maxx Distribution Center
04.2016 - Current
Manager
Papa John's Pizza
08.2014 - 02.2016
Diagnostic Medical Sonography - Medical Physics
College of Southern Nevada
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