Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Moreno

Blue Eye,MO

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Radiologic Technologist/Laboratory Technician

Cox Medical Center Branson
Branson, MO
07.2018 - Current
  • Collaborated with multidisciplinary team members such as nurses and physicians to provide excellent patient care services.
  • Determined suitable anatomical positions and shielded patients to avoid injuries.
  • Completed general administrative tasks to support radiology department.
  • Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
  • Fostered relationships with patients to minimize anxiety and distress and enhance cooperation.
  • Performed radiographic procedures and related techniques, producing quality images for timely interpretation.
  • Generated precise images of target body areas to aid physicians in diagnosing patients' issues.
  • Processed digital images using PACS system for storage, retrieval and transmission purposes.
  • Participated in continuing education activities related to new developments in Radiologic Technology field.
  • Monitored stock and specialized inventory, anticipating need and availability.
  • Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
  • Ensured that all documents related to patients' medical history were maintained properly according to HIPAA regulations.
  • Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
  • Selected proper technique for ordered exam to prevent patient from receiving high levels of absorbed radiation.
  • Instructed and prepared patients to facilitate x-ray or other examinations.
  • Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
  • Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations and best practices.
  • Reported any unusual findings observed during radiographic examinations immediately to the supervising physician.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
  • Helped patients feel comfortable with procedures by explaining steps and answering questions.
  • Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
  • Documented examination results accurately in patient records for future reference by healthcare providers.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Maintained a safe environment by adhering to radiation safety protocols and guidelines.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Front Desk Agent

Thousand Hills Golf Resort
Branson, MO
05.2017 - 12.2023
  • Answered phones, responded to inquiries, and took messages.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Assisted with check-in and check-out procedures for guests.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Verified accuracy of room rates and other charges during check-in process.
  • Communicated safety processes and procedures with customers during emergencies.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Inputted guest information into computer system accurately and securely.
  • Resolved customer complaints promptly and courteously.
  • Offered dining information and helped guests organize local activities to enhance stay.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Input and confirmed reservations for guests.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Transmitted and received messages using telephones or telephone switchboards.
  • Managed cash drawer responsibly throughout shift.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Scheduled reservations for groups and special events.
  • Stayed current on promotions, discounts, packages, and offers available at the hotel.

Education

Associate of Science - Radiologic Technology

North Arkansas College
Harrison, AR
05-2018

Associate of Science - Allied Health

Ozarks Technical Community College
Springfield, MO
05-2015

High School Diploma -

Riverside High School
Wathena, KS
05-1984

Skills

  • Needle Localization
  • Patient Shielding Techniques
  • Patient Positioning
  • Quality Control
  • Records Management
  • Patient Safety
  • HIPAA

References

References available upon request.

Timeline

Radiologic Technologist/Laboratory Technician

Cox Medical Center Branson
07.2018 - Current

Front Desk Agent

Thousand Hills Golf Resort
05.2017 - 12.2023

Associate of Science - Radiologic Technology

North Arkansas College

Associate of Science - Allied Health

Ozarks Technical Community College

High School Diploma -

Riverside High School

Similar Profiles

CREATE PROFILE
Stephanie Moreno