Stephanie Moreno
Malden,MO
Summary
Dynamic Medical Assistant, Prior Authorization Specialist and Certified Pharmacy Technician with proven expertise at A&M Medical in optimizing patient intake and care coordination. Skilled in electronic health records and prior authorization processing, I excel in enhancing clinic efficiency and ensuring regulatory compliance while delivering exceptional customer service. Committed to improving patient outcomes through meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Prior Authorization Specialist
A&M Medical
05.2024 - 10.2025
- Assisted with patient intake and medical history documentation.
- Coordinated appointment schedules to optimize clinic flow and reduce wait times.
- Supported healthcare providers during examinations, ensuring efficient patient care delivery.
- Administered basic diagnostic tests and recorded results accurately in electronic health records.
- Maintained cleanliness and organization of examination rooms and medical supplies inventory.
- Managed communication between patients and healthcare teams to facilitate effective care coordination.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Submit prior authorization requests to insurance company for medication coverage.
- Managed referrals for patients.
Certified Pharmacy Technician
Walmart
01.2018 - 03.2024
- Managed medication inventory levels, ensuring compliance with regulatory standards.
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Skills
- Patient intake management
- Appointment scheduling
- Care coordination
- Electronic health records
- Medical history documentation
- Prior authorization processing
- Referral management
- Insurance claims processing
- Regulatory compliance adherence
- Customer service skills
- Attention to detail
- Vital signs monitoring
Timeline
Medical Assistant/Prior Authorization Specialist
A&M Medical
05.2024 - 10.2025
Certified Pharmacy Technician
Walmart
01.2018 - 03.2024