Stephanie Moses
Kansas City,MO
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
IRS
06.2022 - 06.2023
- Input data into computer system
- Filed data alphabetically and numerically
- Met daily quota
- Updated old accounts.
Receptionist Floor Monitor
Restart
03.2022 - 06.2022
- Monitored clients
- Resolved client with housing issues, input data into computer, answered inbound calls set up appointments for new clients updated old client information stocked inventory monitored clients as they left and returned
Recovery Specialist
Heartland
10.2021 - 01.2022
- Recovery Tech -Check sobriety levels -Check clients in and out the building -Updated data -Answer any questions via phone and email -Distribute medicine to clients -Monitor clients daily routine -Worked front desk and monitor computer -Any other task upper management ask to be done
- Gap in employment- actively job searching
Team Lead
Shake Shack
06.2013 - 08.2016
- Resolved customer complaints
- Handle all cash & debit card transactions -Train new employees -Maintain hospitality -Stocked -Make sure all shifts are covered -For filled any other duties the supervisor requested
- Shift lead
Dollar Tree
01.2011 - 06.2013
- Managed all employees
- Train new employees
- Made nightly large deposits
- Make sure all shelves are stocked and maintained
- Resolved customer complaints
- Take inventory
Education
High school diploma -
Northeast High School
Code & Edit Certificate Completion - Data Entry
IRS Professional Development Courses & Training
333 W. Pershing Rd. - KCMO IRS Building - 6410801.2023
Computer Literacy Certification - Excel, PowerPoint, Word, Microsoft Office 365, Etc
Pioneer Community College
Kansas City, MO05.2021
Skills
- 816
- 694 8564
- Professional with 20 years customer service/call center experience with several companies and
- Industries
- Handle customer calls & complaints
- Handled outbound calls to customers
- Night deposit
- Inventory ordering
- Processed debit/credit card payments
- Strict attention to detail while multi-tasking in a heavy production environment
- Outstanding listening, time management, organizational, and decision-making skills
- Excellent communication skills both verbal and written
- Proficient with
- MS Word, Excel, PowerPoint, Outlook, and Internet Navigation
- Skills
- Microsoft Excel (5 years)
- Data entry (10 years)
- Sales
- Cold Calling (5 years)
- Shift Management (6 years)
- Management (5 years)
- Caregiving
- Developmental disabilities experience
- Recruiting (1 year)
- Autism Experience (3 years)
- Interviewing (4 years)
- Medication Administration
- Case Management
- Home Care (10 years)
- Computer Skills (10 years)
- Filing
- Database Monitoring
- Quality Control
- Excellent Communication Skills
- Strong Interpersonal Skills
- Source Documentation
- Microsoft Office
- Multi-Line Phone Proficiency
- Strong Problem Solver
- Data Integrity
- Mail Handling
- Updating Client Data
- Customer Relationship Management
- Advanced Clerical Knowledge
- Medical Terminology
- Client Correspondence
- Verify Data
- Maintaining Confidentiality
- Client Information Databases
- Editing Documents
- Entry Recording
- Word Processing
- Document Management and Storage
- Sorting and Labeling
- Correct Errors
- Collecting Information
- Data Entry
- Compile Information
- Data Processing
- Data Review and Verification
- Error Identification
- Records Preparation
- Keyboard Entry
- Independent Worker
- Trained in 10-Key
- Advanced MS Office Suite Knowledge
- Patient Charting
- Email Communication
- Employee Management
Additional Information
- Available to interview and start immediately , Willing to relocate: Anywhere
Medication Administration as a home health professional and Med Tech serving patients
Case Management(8+years)
Home Health Care (10+years)
Excellent Computer Skills (10+years)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Data Entry Clerk
IRS
06.2022 - 06.2023
Receptionist Floor Monitor
Restart
03.2022 - 06.2022
Recovery Specialist
Heartland
10.2021 - 01.2022
Team Lead
Shake Shack
06.2013 - 08.2016
Dollar Tree
01.2011 - 06.2013
High school diploma -
Northeast High School
Code & Edit Certificate Completion - Data Entry
IRS Professional Development Courses & Training
Computer Literacy Certification - Excel, PowerPoint, Word, Microsoft Office 365, Etc
Pioneer Community College
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