Stephanie Moss
Aiken,SC
Summary
Dynamic professional with a proven track record at Aiken County Government, excelling in facility management and safety compliance. Recognized for enhancing operational efficiency through proactive problem-solving and effective communication. Skilled in cleaning and sanitizing, while maintaining a dependable and organized environment that prioritizes client satisfaction and employee engagement.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Horse Creek Academy
02.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Chief Custodian
Aiken County Government
05.2019 - 12.2024
- Safeguarded building security through proper locking procedures and reporting suspicious activity to appropriate personnel.
- Improved facility cleanliness by implementing efficient custodial procedures and protocols.
- Reduced maintenance costs by conducting regular inspections and proactive repairs.
- Addressed emergency situations effectively by establishing clear response protocols for the entire custodial team to follow.
- Maintained a safe work environment, promptly addressing any hazards or potential risks to the health and well-being of building occupants.
- Streamlined inventory management for cleaning supplies, reducing waste and optimizing budget allocation.
- Ensured compliance with safety regulations by training staff on proper chemical use and storage.
- Facilitated communication between custodial staff and administration, addressing concerns promptly to maintain smooth operations.
- Assisted with event setup and teardown, ensuring a seamless experience for guests attending functions at the facility.
- Developed schedules for routine tasks such as trash removal and restroom sanitation to ensure consistent service quality.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Supervised supplies in inventory and submitted reorder requests.
Manager
Veri Berri Frozen Yogurt
04.2016 - 05.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Aiken High School
Aiken, SC06-2014
Skills
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Responsible and Dependable
- Cleaning and sanitizing
- Client Communication
- Timely Paperwork Completion
- Adaptable and Flexible
- Reliability
- Effective Communication
- Adaptability and Flexibility
Timeline
Substitute Teacher
Horse Creek Academy
02.2025 - Current
Chief Custodian
Aiken County Government
05.2019 - 12.2024
Manager
Veri Berri Frozen Yogurt
04.2016 - 05.2019
High School Diploma -
Aiken High School
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