Summary
Overview
Work History
Education
Skills
Music, Reading, Traveling
Languages
Timeline
Generic

Stephanie Moyongo Massalo

3745 Cornell St,MI

Summary

Driven and detail-oriented professional with experience at DO&CO and DV TAXES, excelling in pastry preparation and customer service. Demonstrated ability to maintain high sanitation standards and manage customer relations effectively, ensuring a 20% increase in customer satisfaction. Skilled in food presentation and adept at resolving issues efficiently, showcasing strong problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Pastry Helper

DO&CO
04.2024 - 09.2024

As a pastry helper, i was in charge of various tasks in the kitchen, such as preparing, assembling ingredients, assisting in the production of pastries, maintaining cleanliness, and managing stock.

Front Desk Agent

DV TAXES
05.2023 - 03.2024

Handling customer upon arrival, including processing intake forms, picking inbound calls to take appointments , managing customer check payments. Acting as a point of contact for communication within the office and providing information about service. Performing various administrative duties such as maintaining guest records. Addressing and resolving any issues or complaints that customer might have in a professional and efficient manner.

Education

Associate of Science - Computer Science

Henry Ford College
Dearborn, MI
03.2027

High School Diploma -

Souenet High School
Rep Of Congo
07.2012

Skills

  • Sanitation Practices
  • Temperature Monitoring
  • Pastry Decoration
  • Food presentation
  • Pastry preparation

Music, Reading, Traveling

Music, reading, and traveling are three passions that deeply enrich my life. Music provides a soundtrack to my days, whether I'm discovering new genres, attending live performances, or simply enjoying my favorite playlists. Reading offers an escape into diverse worlds and perspectives, fueling my imagination and broadening my understanding of various cultures and ideas. Traveling, on the other hand, allows me to immerse myself in new experiences, savor different cuisines, and connect with people from all walks of life. Together, these interests help me stay inspired, engaged, and constantly learning.

Languages

French
Native or Bilingual

Timeline

Pastry Helper

DO&CO
04.2024 - 09.2024

Front Desk Agent

DV TAXES
05.2023 - 03.2024

Associate of Science - Computer Science

Henry Ford College

High School Diploma -

Souenet High School
Stephanie Moyongo Massalo