Driven and detail-oriented professional with experience at DO&CO and DV TAXES, excelling in pastry preparation and customer service. Demonstrated ability to maintain high sanitation standards and manage customer relations effectively, ensuring a 20% increase in customer satisfaction. Skilled in food presentation and adept at resolving issues efficiently, showcasing strong problem-solving abilities.
As a pastry helper, i was in charge of various tasks in the kitchen, such as preparing, assembling ingredients, assisting in the production of pastries, maintaining cleanliness, and managing stock.
Handling customer upon arrival, including processing intake forms, picking inbound calls to take appointments , managing customer check payments. Acting as a point of contact for communication within the office and providing information about service. Performing various administrative duties such as maintaining guest records. Addressing and resolving any issues or complaints that customer might have in a professional and efficient manner.
Music, reading, and traveling are three passions that deeply enrich my life. Music provides a soundtrack to my days, whether I'm discovering new genres, attending live performances, or simply enjoying my favorite playlists. Reading offers an escape into diverse worlds and perspectives, fueling my imagination and broadening my understanding of various cultures and ideas. Traveling, on the other hand, allows me to immerse myself in new experiences, savor different cuisines, and connect with people from all walks of life. Together, these interests help me stay inspired, engaged, and constantly learning.