Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Muir

Rochelle

Summary

Dynamic and results-driven professional with extensive experience at Wendy’s, excelling in customer service and team leadership. Proven expertise in food safety regulations and inventory management, enhancing operational efficiency. Recognized for reliability and strong communication skills, consistently achieving high customer satisfaction and fostering a collaborative work environment.

Overview

2026
2026
years of professional experience

Work History

Meat Wrapper

Jewels Osco
2025 - Current
  • Wrapped and labeled meat products adhering to quality and freshness standards.
  • Maintained cleanliness and organization of meat department displays and storage areas.
  • Assisted customers in selecting meat products, providing recommendations based on preferences.
  • Monitored inventory levels, restocked supplies, and reported shortages to management.
  • Trained new team members on proper wrapping techniques and departmental procedures.
  • Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
  • Kept shelves and display cases organized, products fronted and expired items removed.
  • Provided excellent customer service through friendly interactions and quick resolution of any issues or concerns.
  • Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
  • Helped managers place accurate product orders by offering feedback on customers' current desires and purchasing trends.
  • Identified cuts of meat, grading and pricing accordingly.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.

Assistant General Manager

Wendy’s
2024 - 2025
  • Streamlined daily operations to enhance customer service and improve team efficiency.
  • Trained staff on food safety standards and operational procedures to ensure compliance.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
  • Led team to achieve record-high customer satisfaction scores through dedicated service and attention to detail.
  • Trained new staff members, equipping them with skills needed for success in their roles.
  • Facilitated team meetings to discuss targets and strategies, fostering collaborative work environment.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Popeyes Chicken

Assistant General Manager
2023 - 2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Manager

Murphys Gas Station
2021 - 2023

Assistant mangager

Working all shifts , training new employees , cleaning stocking ordering as well as inventory , making bank deposits controlling the safe and lottery

  • Assisted in managing daily operations and ensuring compliance with safety standards.
  • Coordinated training sessions for new staff, enhancing team productivity and service quality.
  • Implemented inventory control measures to optimize stock levels and reduce waste.
  • Monitored fuel dispensers and equipment, addressing issues proactively to ensure operational efficiency.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma -

Streamwood High School
Streamwood, IL
05.2000

Skills

  • Knife handling
  • Workplace cleanliness
  • Reliability and punctuality
  • Meat storage
  • Product packaging
  • Food safety regulations
  • Labeling accuracy
  • Sanitation procedures
  • Equipment operation
  • Stock rotation
  • Safe lifting techniques
  • Efficient workflow
  • Pricing accuracy
  • Order fulfillment
  • Weighing products
  • Meat weighing and labeling
  • Customer service abilities
  • Safe food handling
  • Purchasing stock
  • Teamwork

Timeline

Meat Wrapper

Jewels Osco
2025 - Current

Assistant General Manager

Wendy’s
2024 - 2025

Popeyes Chicken

Assistant General Manager
2023 - 2024

Assistant Manager

Murphys Gas Station
2021 - 2023

High School Diploma -

Streamwood High School