Stephanie Mullally
Paraprofessional
Carbondale,PA
Summary
To obtain a Secretary position where I can apply clerical, administrative, and customer service experience to support efficient office operations.
Overview
20
20
years of professional experience
Work History
Paraprofessional
Carbondale Area School District
01.2018 - Current
- Supervise In-School Suspension (ISS), maintaining a structured environment.
- Manage student Chromebook distribution, inventory, and troubleshooting.
- Provide academic and behavioral support to students.
- Maintain accurate documentation and confidentiality.
- Supported classroom activities, enhancing student engagement and learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
Server
Gravity Restaurant
06.2020 - Current
- Provide prompt, professional service in a high-volume setting.
- Accurately operate POS systems and handle cash and credit transactions.
- Manage multiple tables while maintaining attention to detail.
- Communicate effectively with customers and team members.
- Remain calm and organized during busy periods.
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Clerical Worker / Member Services
AAA North Penn
01.2006 - 01.2018
- Processed memberships, renewals, and payments.
- Completed license and title work for PennDOT, Fish & Boat Commission, and DCNR.
- Executed record filing system to improve document organization and management.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Served as a Notary Public handling confidential documents.
- Created TripTiks and delivered professional customer service.
- Demonstrated strong multitasking and time management.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Carbondale Area Jr/Sr High School
Carbondale, PASkills
- Customer Service
- Office & Clerical Support
- Time Management
- Confidential Record Handling
- Data Entry & Filing
- Chromebook & Technology Support
- Problem Solving
- POS System Operation
- Communication & Teamwork
- Adaptability
- BHT Certification – Behavioral Health Technician
- Strong work ethic
- Reliability
- Adaptable and flexible
Timeline
Server
Gravity Restaurant
06.2020 - Current
Paraprofessional
Carbondale Area School District
01.2018 - Current
Clerical Worker / Member Services
AAA North Penn
01.2006 - 01.2018
High School Diploma -
Carbondale Area Jr/Sr High School