Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Muniz

Port St. Lucie,FL

Summary

Dynamic professional with a proven track record in behavior management and effective communication, demonstrated at ST. LUCIE SCHOOL. Excelled in supporting students with special needs and fostering positive learning environments. Skilled in team leadership and customer service, achieving significant improvements in efficiency and satisfaction across various roles.

Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.

Qualified [Desired Position] with robust background in supporting classroom activities and fostering student growth. Proven track record in assisting teachers with lesson preparations and managing classroom environments. Demonstrated ability to effectively communicate and collaborate with both students and educators.

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress.

Overview

15
15
years of professional experience

Work History

Paraprofessional

ST.LUCIE SCHOOL
11.2017 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Assistant Manager

Dollar General Store
05.2023 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Mail Carrier

USPS
04.2016 - 10.2017
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled mail and packages with care to prevent damage during delivery.

Shake Maker

Steak N Shake
02.2010 - 08.2016
  • Maintained a clean and organized workspace, ensuring efficient shake-making processes and excellent hygiene standards.
  • Mastered the use of various blenders and mixing equipment, ensuring consistent quality across all products served.
  • Participated in team meetings to discuss ways to improve efficiency, product offerings, and overall customer experience at the establishment.
  • Enhanced customer satisfaction by crafting high-quality shakes tailored to individual preferences.
  • Provided exceptional customer service by attentively listening to customer needs and addressing concerns promptly.
  • Actively communicated with other staff members during busy periods to ensure effective teamwork and efficient service.
  • Showcased strong multitasking abilities by managing multiple orders at once without sacrificing quality or attention to detail.
  • Supported store cleanliness efforts by routinely sanitizing surfaces and equipment throughout shifts.
  • Trained new employees on proper shake-making techniques, equipment usage, and safety procedures, fostering a knowledgeable workforce.
  • Adhered to strict food handling guidelines, minimizing the risk of cross-contamination or potential allergen exposure for customers with dietary restrictions.

Education

GED -

Universidad De Yauco
Yauco PR
05-2003

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Teacher support
  • Patient
  • Special education support
  • Calm and patient demeanor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

Dollar General Store
05.2023 - 08.2024

Paraprofessional

ST.LUCIE SCHOOL
11.2017 - Current

Mail Carrier

USPS
04.2016 - 10.2017

Shake Maker

Steak N Shake
02.2010 - 08.2016

GED -

Universidad De Yauco
Stephanie Muniz