Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Munoz

Springtown

Summary

Knowledgeable retailprofessionalwith proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

6
6
years of professional experience

Work History

Inventory/Warehouse Worker

Truvant
05.2023 - 06.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Store Manager

Leukemia Texas Rsale
10.2019 - 02.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

GED -

Tcc
06-2020

Skills

  • Packaging and labeling
  • Cleaning and organizing
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Team collaboration
  • Inventory management
  • Customer service
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Cash management
  • POS systems
  • Goals and performance

Languages

English
Native or Bilingual

Timeline

Inventory/Warehouse Worker

Truvant
05.2023 - 06.2025

Store Manager

Leukemia Texas Rsale
10.2019 - 02.2023

GED -

Tcc

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Stephanie Munoz