Stephanie Musgraves \ Pope
Little Rock,AR
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Home Health Aide
EAK Good Neighbor
Texarkana, TX
08.2020 - 07.2022
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Cashier
Fast N Low
Texarkana, TX
05.2012 - 02.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
High School Diploma -
Liberty Eylau High School
Texarkana, TXSkills
- Medication Administration
- Patient transportation
- Progress Documentation
- Care Plan Management
- Client documentation
- Medication organization
- First Aid Proficiency
- Documentation
- Cash Handling
- Customer Service
- Payment Collection
- Transaction Management
- Drawer Reconciliation
Timeline
Home Health Aide
EAK Good Neighbor
08.2020 - 07.2022
Cashier
Fast N Low
05.2012 - 02.2017
High School Diploma -
Liberty Eylau High School
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