Stephanie Mydlowski

I'm a full time employee and I cover for people's breaks and lunches. I also travel to different clinic's to cover people when they are on vacation or out sick. This job is primary a Customer Service Job dealing with the people.

We are given a podium to be behind of and as the people come through the door , we check their ID badges to make sure they are up to date , we are assigned to document on what we find, so the company knows what we are dealing with.

When we have issues with a person who has no ID card we contact the Officer of the ay and he takes things over ,we now document this type of problem. We basically greet the people at the door and ask to see their ID cards and if they have a mask to use in te clinic, if not we supply them with one.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Setting up meeting's with Students parents and to get into correct programs at college.
• Take payments from students to pay for classes with a recite to follow.

This position was under Health Net, they went though Kelly's service to find people to work for them. Our job was to contact Veterans who were needing appointments for their care. These Veterans needed stat care and we read their history and call them to set up appointments for them. My hours were 4:00 pm til 12:30 am. So I did the West coast, sometimes I would get someone on East coast and I would search high and low for these appointments. I was serious to help these people get the help they needed. I searched the internet to find openings for these people who needed the care. I would document my results for my supervisor to see. We also used a coding account to add to our assignment sheet.

• Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
• Acted as first point of contact for visiting clients and customers.
• Cleared front entry area of trash and debris and directed customers.
• Fielded customer complaints and notified managers.
• Charge the mobile carts, check items for return and put a tag on it to be returned back to Customer Service.
• Check items as they leave store,

• Assisting patients with bathing, dressing, grooming and helping the person with meal prep. While the person was eating I would clean up around the area and do the dishes so they could relax after i left for the day.
• I would get out my hand held computer and document anything different about the patient I have noticed , today. I would record vital signs and apply them in my report. If I found a problem I would notice the Nurse handling the case. I would provide the patient with a simple exercised to do ,to help her steady on her feet. I would assist her/ him in a daily routine of walking around the house with her or his walker.
• When it was time to leave I put everything close to the patient so it would be convenient for them.
• I would tidy up and make the patient comfortable and I would ,Lock the door behind me and get ready for my next patient.
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I'm a Certified Medical Assistant at this job. I work in the medical department of the Correction Centre Of City of Chesapeake,VA. We deal with inmates who have seizures and depression, drug over dose and Intake prisoners. We admit them, when picked up on the streets by the Policeman while on duty.

We are assigned to work with different inmates each night. My assignment was to take blood sugar testing and record them on the chart. Check with needle and strips to check their blood sugar levels. and give them proper medication. Sometimes in the night someone's Blood pressure would spike high and I would have to sit there and check it every 10 minutes. until stable.

There would be codes ,so we had to attend to,due to someone found out they had aids and was upset so they would call a code. Never saw anything to bad, just that the way the L.P.N. treated the inmates wasn't expectable in my mind. They didn't speak to them nice, They didn't treat them with respect. We are all humans and yes we are serving time but that doesn't make you better than me! We all make mistakes, nobody is prefect.

This position was under several contractors from 2000 through 2009. I applied every time the contactor ended there service at the hospital and was added onto a new assignment. It started with Hunter Medical,working in the Emergency room doing Data Entry. I would put new People into the Deer's program . 2002 we had new contractor and this time I was moved to Radiology department setting up appointments for M.I.R ,. Cat Scans, Ultra Sounds, Mammograms.. I also put orders into the computers for doctor's and did referrals to. I would schedule their appointments for them. I worked from Emergency room to Radiology, then Tri care to make appointment for military and their families. That was 2005. June, The call center. , Went back to hospital to start a new contractor Technical support. That was Nov.2005. Worked back in Emergency room again and then up to Nick Unit for sick new born babies. work 11:00 am -7:00 pm. did paper work and assist the nurse's with baby care. Put flags on the cribs that babies would have test done in the morning. 2007 I went over to OB/ GYN to the appointment line. I worked back office and make appointments for surgery and certain test. Routine check ups. This is where I learned Ultra program,besides CHCS. I was always on he phone when I did this job, doing Customer service and making appointments.